Xerox Phaser 3124 User Manual

9.1 < Troubleshooting>
9 Troubleshooting
This chapter provides helpful information for what to do if you encounter
an error while using your printer.
This chapter includes:
• Clearing paper jams
• Troubleshooting checklist
• Understanding the LEDs
• Solving general printing problems
• Solving print quality problems
• Common Windows problems
• Common PostScript problems (Phaser 3125/B, 3125/N only)
• Common Macintosh problems (Phaser 3125/B, 3125/N only)
Clearing paper jams
When a paper jam occurs, the Error LED lights red. Open and close the
front cover. The jammed paper automatically exits the printer.
In the paper feed area
In the standard tray
1 Remove the jammed paper by gently pulling it straight out. Make
sure that all of the paper is properly aligned in the standard tray.
If the paper does not move when you pull, or if you do not see the
paper in this area, check the fuser area around the toner cartridge.
See page 9.2.
2 Open and close the front cover to resume printing the document
from failed pages.
Note
• When removing paper that is jammed in the printer, if possible
always pull the paper in the direction that it normally moves so
as not to damage internal components. Always pull firmly and
evenly; do not jerk the paper. If the paper tears, ensure that all
fragments of paper are removed; otherwise a jam will occur
again.

Xerox Phaser 3124 Specifications

General

Color	No
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	8 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	53 dB
Paper tray media types	Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Folio
ISO A-series sizes (A0...A9)	A4
Power requirements	220 – 240 V, 50/60 Hz
Power consumption (standby)	65 W
Power consumption (printing)	390 W
Power consumption (PowerSave)	6.5 W
Operating temperature (T-T)	10 - 32 °F
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	358 x 298 x 253 mm