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Probable Causes Solutions
There is an obstruction or debris inside the printer. Power off the printer, then remove the
obstruction or debris. If you cannot remove the
obstruction, contact your Xerox representative.
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Probable Causes Solutions
The paper tray does not fully close.
• If the tray is extended for legal-size paper, the
tray protrudes when it is inserted into the printer.
For more information, refer to Configuring Tray 1
and Trays 2–5 for the Paper Length.
• Some debris or an object is blocking the tray.
• The tray is blocked by the table or shelf on which
it is located.
• If the paper lift plate at the back of the tray is not
locked down, replace the tray.
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Moisture can condense in the printer when room humidity exceeds 85% or when a cold printer is
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room
that is heated quickly.
Probable Causes Solutions
The printer has been sitting in a cold
room.
Allow the printer to operate for several hours at room
temperature.
The relative humidity of the room is too
high.
• Reduce the humidity in the room.
• Move the printer to a location where the temperature and
relative humidity are within the operating specifications. For
more information, refer to Environmental Specifications.
152
Xerox
®
VersaLink
®
C600 Color Printer
User Guide
Troubleshooting
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