Xerox VersaLink C500 User Manual (English)

Other manuals for Xerox VersaLink C500

Security Guide70 pages

Manual3 pages

Quick Use Guide5 pages

Questions and Answers:

D
Donald HansenJul 27, 2025
What to do if my Xerox Color printer does not print?
- A
  Amy FryeJul 28, 2025
  If your Xerox Color printer isn't printing, start by pressing the Power/Wake button to ensure it's not in Power Saver mode. Check for errors indicated by a blinking amber Status LED and follow the control panel instructions. Make sure the printer has paper loaded in the tray and that the correct paper is loaded for the print job. Ensure the paper settings in the print driver match the paper in the tray. Replace any empty toner cartridges. If no control panel indicators are lit, power off the printer, check the power cord connection, and power it back on. If the Status LED is flashing blue, delete all print jobs in the print queue from both the print driver and the control panel. Also, verify the connection between the printer and the computer.
S
Stacy GonzalezAug 4, 2025
How to fix Xerox Color printer that does not power on?
- M
  Mary FergusonAug 4, 2025
  If your Xerox Color printer doesn't power on, first, ensure the power switch is turned on by pressing the Power/Wake button on the printer control panel. Then, check the power cord to make sure it's securely plugged into both the printer and the outlet. If it still doesn't work, try power off the printer, then unplug the power cord and wait 30 seconds. Plug the power cord into the outlet securely, then press the Power/Wake button. Also, test the outlet with another appliance or try a different outlet. Confirm that the power source matches the printer's electrical specifications.
L
Larry SalazarAug 11, 2025
Why does my Xerox Color printer reset or power off frequently?
- F
  francesbryantAug 12, 2025
  Frequent resets or power-offs of your Xerox Color printer can stem from a few causes. First, check that the power cord is properly connected to both the printer and the outlet. Power off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then power on the printer. A system error may also be the cause; try turning the printer off and then on again. Lastly, if the printer is connected to an uninterruptible power supply, power it off and connect it to a suitable outlet.
R
Ronald OwensSep 10, 2025
What causes a Xerox Color printer to pull multiple sheets together?
- D
  David HaydenSep 12, 2025
  If your Xerox Color printer is pulling multiple sheets at once, it could be due to several reasons. First, check if the paper tray is too full and remove some paper if necessary, ensuring you do not load paper above the maximum fill line. Also, make sure the edges of the paper are even; if not, remove the paper, align the edges, and reload it. The paper may also be moist due to humidity, in which case you should load new, dry paper. Static electricity can also cause this issue, so try loading a new ream of paper. Finally, ensure that you are using Xerox-approved paper.

Xerox VersaLink C500 Specifications

General

Color	Yes
N-up printing	2, 4, 6, 8, 9, 16
Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	11 s
Time to first page (black, normal)	5 s
Time to first page (color, normal)	5.3 s
Print margins (top, bottom, right, left)	4 mm
Print speed (black, normal quality, A4/US Letter)	43 ppm
Duplex print speed (black, normal quality, A4/US Letter)	42 ppm
Display	LCD
Control type	Touch
Certification	CE
Product color	Black, Blue, White
Display diagonal	5 \
Market positioning	Business
Cables included	AC
Processor cores	2
Noise level (idle)	33.6 dB
Sound power level (standby)	4.9 dB
Sound power level (printing)	7.17 dB
Sound pressure level (printing)	56.2 dB
Standard interfaces	Ethernet, USB 3.2 Gen 1 (3.1 Gen 1)
Optional connectivity	Wireless LAN
Sustainability certificates	ENERGY STAR
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service, Xerox PrintBack
Supported network protocols (IPv4)	TCP/IP: HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD
PCL fonts	83
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Country of origin	Vietnam
Maximum duty cycle	120000 pages per month
Recommended duty cycle	0 - 10000 pages per month
Number of PostScript fonts	136
Number of print cartridges	4
Page description languages	PostScript 3
Average cartridge yield (CMY)	2400 pages
Average cartridge yield (black)	5000 pages
Maximum cartridge yield (black)	40000 pages
Current rating	8 A
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	74 W
Power consumption (printing)	730 W
Power consumption (PowerSave)	0.9 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Linux operating systems supported	Fedora 25, RedHat EL Linux, openSUSE 13.2
Other operating systems supported	HP-UX 11.31, IBM iSeries, Solaris 11
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Paper input type	Paper tray
Total input capacity	700 sheets
Total output capacity	500 sheets
Maximum input capacity	3250 sheets
Paper tray 1 input capacity	550 sheets
Total number of input trays	1
Multi-Purpose tray input capacity	150 sheets
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 85 %
Custom media width	76 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Legal
Multi-purpose tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Preprinted forms, Recycled paper
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 80 lbs
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	465.5 mm
Width	427.4 mm
Height	443.4 mm
Package weight	Weight of the packaged product in gram.

Summary

Safety

Notices and Safety

Read safety instructions carefully for continued safe operation of your printer.

Electrical Safety

Guidelines for safe use of electrical components, power cords, and outlets.

Operational Safety

Safety precautions during printer operation, including guidelines and warnings.

Maintenance Safety

Safety guidelines for performing maintenance and handling consumables.

Printer Symbols

Explains common symbols used on the printer and their meanings.

Environmental, Health and Safety Contact Information

Contact details for environment, health, and safety information.

Getting Started

Parts of the Printer

Identifies and illustrates the external and internal parts of the printer.

Power Options

Describes how to power on, restart, sleep, or power off the printer.

Accessing the Printer

Explains how to log in to the printer using credentials or a smart card.

Introduction to Apps

Overview of Xerox Apps and their role in accessing printer features.

Information Pages

Lists and describes the types of information pages available for printing.

The Embedded Web Server

Information on accessing and using the printer's web interface.

Installation and Setup

Guides through the initial setup and placement of the printer.

Connecting the Printer

Details on connecting the printer via USB, wired, or wireless networks.

Installing the Software

Instructions for installing print drivers and utilities for various operating systems.

More Information

Resources and links for obtaining additional printer information.

Customize and Personalize

Customize and Personalize Overview

Explains how to customize device settings for improved productivity.

Customizing or Personalizing the Home Screen

Steps to hide, show, or rearrange apps on the printer's home screen.

Customizing or Personalizing the Apps

How to customize app features, save presets, and manage app settings.

Xerox® Apps

Xerox® App Gallery

Information on finding, acquiring, and installing apps from the Xerox App Gallery.

Device

Overview of device settings, options, and status monitoring.

Jobs

Managing print jobs, including viewing, pausing, deleting, and saving jobs.

USB

Instructions for printing from a USB flash drive.

@PrintByXerox

How to print documents via email using the @PrintByXerox app.

Printing

Printing Overview

Basic steps for printing, including selecting paper and accessing settings.

Selecting Printing Options

Detailed guide on choosing print settings for Windows and Macintosh.

Printing Features

Explores advanced printing features like watermarks, orientation, and booklet printing.

Using Custom Paper Sizes

How to print using custom paper sizes and define them.

Paper and Media

Paper and Media Overview

Guidelines for using various paper and media types for best quality.

Supported Paper

Information on recommended media, paper types, and weights.

Loading Paper

Step-by-step instructions for loading paper into different trays.

Printing on Special Paper

Guidelines for printing on special media like envelopes and labels.

Maintenance

General Precautions

Important safety precautions to follow before and during maintenance.

Cleaning the Printer

Procedures for cleaning the printer's exterior and interior components.

Adjustments and Maintenance Procedures

How to perform color registration, paper registration, and fuser adjustments.

Supplies

Information on consumables, routine maintenance items, and ordering supplies.

Managing the Printer

Viewing meter readings and printing billing summary reports.

Moving the Printer

Instructions and warnings for safely moving the printer.

Troubleshooting

General Troubleshooting

Solutions for common printer issues like power, resets, and not printing.

Paper Jams

Guidance on locating, minimizing, and clearing paper jams.

Print-Quality Problems

Troubleshooting steps for issues affecting print quality.

Getting Help

Resources and methods for obtaining assistance and troubleshooting help.

Specifications

Configurations and Options

Details on available printer configurations and optional add-ons.

Physical Specifications

Information on printer dimensions, weights, and height configurations.

Environmental Specifications

Operating temperature, humidity, and elevation ranges.

Electrical Specifications

Power supply voltage, frequency, and consumption details.

Performance Specifications

Printer warm-up time and print speed information.

Regulatory Information

Basic Regulations

FCC, Canadian, and European Union compliance information.

Material Safety Data Sheets

Links to Material Safety Data Sheets for printer information.

Recycling and Disposal

All Countries

General information on disposal and regulated materials.

North America

Xerox environmental programs and recycling information for North America.

European Union

Disposal guidelines for domestic/household and professional/business environments.

Other Countries

Guidance to contact local waste authorities for disposal information.

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