Probable Causes Solutions
Envelopes are loaded incorrectly. You can print envelopes from the Bypass Tray or Tray 1.
For more information, refer to Envelopes.
Envelopes are wrinkling.
• The heat and pressure of the laser printing process can cause
wrinkling.
• Use supported envelopes. For more information, refer to
Guidelines for Printing Envelopes.
Note: When you load envelopes long-edge feed, ensure that
you specify landscape orientation in the print driver.
PPaappeerr JJaamm MMeessssaaggee SSttaayyss OOnn
Note: Check for, and remove, torn pieces of paper in the paper path.
Probable Causes Solutions
Some paper remains jammed in the
printer.
Recheck the paper path and make sure that you have removed all
of the jammed paper.
One of the printer doors is open. Check the doors on the printer. Close any door that is open.
JJaammss DDuurriinngg AAuuttoommaattiicc 22--SSiiddeedd PPrriinnttiinngg
Probable Causes Solutions
Using paper of the wrong size,
thickness, or type.
Use paper of the correct size, thickness, or type. For more
information, refer to Supported Paper Types and Weights for
Automatic 2-Sided Printing.
Paper is loaded in the wrong tray. Ensure that paper is loaded into the correct tray. For more
information, refer to Supported Paper.
Tray is loaded with mixed paper. Load the tray with only one type and size of paper.
164
Xerox
®
VersaLink
®
C600 Color Printer
User Guide
Troubleshooting
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