Symptom
Probable Causes Solutions
There is debris on the transfer belt. At the printer control panel,
perform a transfer belt cleaning
procedure. For details, refer
toPerforming a Transfer Belt
Cleaning Mode Procedure.
Partial blanks, creased paper, or
blotted printing.
The paper is damp. Replace the paper.
The paper is outside the
recommended specification range.
Replace the paper with a
recommended size and type. For
details, refer to Supported Paper.
A printer part is worn or damaged. For assistance, go to the
Xerox
®
Support website at www.
xerox.com/office/VLC600support.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges
meet specifications and replace if
necessary. For details, refer to
Consumables.
The paper is impeded in the paper
path.
• Remove any paper or debris
from the paper path.
• Ensure that the trays are
pushed in all the way.
• Ensure that the rear cover is
closed and locked.
Condensation inside the printer
causes partial blanks or creased
paper.
Power on the printer and leave it
on for at least 1 hour to get rid of
the condensation. For assistance,
go to the Xerox
®
Support website
at www.xerox.com/office/
VLC600support.
Vertical blanks appear.
The laser lenses are blocked. Clean the laser lenses. For details,
refer to Cleaning the LED Lenses.
A printer part is worn or damaged. For assistance, go to the
Xerox
®
Support website at www.
xerox.com/office/VLC600support.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges
meet specifications and replace if
necessary.
White lines or streaks running
through only one color.
Something is blocking the lens for
the affected color.
Clean the lens for the affected
color. For details, refer to Cleaning
the LED Lenses.
Xerox
®
VersaLink
®
C600 Color Printer
User Guide
169
Troubleshooting
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