Xerox WorkCentre 5222 Supplementary Guide

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6. Problem Solving
This chapter describes solutions to problems that you may come across while using
the machine and CentreWare Internet Services. The machine has certain built-in
diagnostic capabilities to help identify problems and faults, and displays error
messages on the control panel and web browser, whenever problems or conflicts
occur.
6.1. Fault Clearance Procedure
If a fault or problem occurs, there are several ways in which you can identify the type
of fault. Once a fault or problem is identified, establish the probable cause, and then
apply the appropriate solution.
• If a fault occurs, first refer to the screen messages and animated graphics and
clear the fault in the order specified.
• Also refer to the fault codes displayed on the touch screen in the Machine Status
mode. Refer to Fault Codes table on below for an explanation of some of the fault
codes and corresponding corrective actions.
• Alternatively, contact the Key Operator for assistance.
• In some cases, it may be necessary to switch the machine off and then on.
CAUTION: Failure to leave at least 20 seconds between a power off and a power
on can result in damage to the hard disk in the machine.
• If the problem persists, or a message indicates that you should call for service.
NOTE: At the time of the power failure, because the machine is equipped with the
hard disk drive, all the queued jobs will be saved. The machine will resume
processing queued jobs when the power to the machine is back on.
6.2. Fault Codes
When a fault occurs, the touch screen displays a message on how to clear the fault.
Some faults indicate customer maintenance, while others require the attention of the
Key Operator and/or System Administrator.
For information on the details of fault codes, refer to the System Administration
Guide.

Xerox WorkCentre 5222 Specifications

General

AC input voltage	100 - 127 V
AC input frequency	50 - 60 Hz
Power consumption (sleep)	3 W
Power consumption (standby)	95 W
Power consumption (average operating)	605 W
Depth (imperial)	25.7 \
Finishing option	Yes
Width (imperial)	25.2 \
Height (imperial)	43.1 \
Scan file formats	TIFF, PDF, XPS
Minimum storage drive space	40 GB
Maximum media size (WxH) (imperial)	11.7 x 17 \
Minimum media size (WxH) (imperial)	5.5 x 8.3 \
Processor frequency	333 MHz
Card reader integrated	No
Sound power level (standby)	22 dB
Paper input type	Paper tray
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	5100 sheets
Total number of input trays	2
Maximum number of input trays	4
Auto document feeder (ADF) input capacity	75 sheets
Print technology	Laser
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	54.8 ipm
Time to first page (black, normal)	4.3 s
Print speed (black, normal quality, A3)	13 ppm
Print speed (black, normal quality, A4/US Letter)	22 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4, 8
Optical scanning resolution	- DPI
PCL fonts	81
Printer fonts	PCL, PostScript
Printing colors	Black
Stapling capacity	50 sheets
Maximum duty cycle	70000 pages per month
Recommended duty cycle	0 - 12000 pages per month
Number of PostScript fonts	136
Page description languages	PCL 5e, PCL 6
Cabling technology	10/100Base-T(X)
Security algorithms	HTTPS, SNMP
Ethernet LAN data rates	10, 100 Mbit/s
Supported network protocols (IPv6)	EtherTalk, FTP, HTTP, HTTPs, LPR, SNMPv1, SNMPv2, SNMPv3, TCP/IP
Paper tray media types	Bond paper, Heavy paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 105 g/m²
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO B-series sizes (B0...B9)	B4, B5
Multi-purpose tray media types	Bond paper, Envelopes, Hole punched paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 215 g/m²
Paper tray media weight (imperial)	16 - 28 lbs
Auto Document Feeder (ADF) media weight	38 - 128 g/m²
Multi-Purpose Tray media weight (imperial)	16 - 80 lbs
Auto Document Feeder (ADF) media weight (imperial)	16 - 32 lbs
Display	LCD
Product color	White
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard
Linux operating systems supported	SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3
Other operating systems supported	Solaris 10, Solaris 8, Solaris 9
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Certification	FCC, 89/336/EEC, UL, CB, 73/23/EEC, GOST, NOM, ISO 15408
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %

Weight and Dimensions

Depth	654 mm
Width	640 mm
Height	1114 mm