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Xerox WorkCentre 5020 User Manual

Xerox WorkCentre 5020
133 pages
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User Guide
www.xerox.com/support
WorkCentre 5016, 5020/B, 5020/DB
XE3025EN0-1

Table of Contents

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Xerox WorkCentre 5020 Specifications

General IconGeneral
Print TechnologyLaser
Print SpeedUp to 20 ppm
Print ResolutionUp to 600 x 600 dpi
Max Paper SizeA3
Standard Paper Capacity250 sheets
Bypass Tray Capacity100 sheets
Duplex PrintingManual
Copy SpeedUp to 20 cpm
First Page Out Time (Copying)Less than 10 seconds
Scan ResolutionUp to 600 x 600 dpi
Operating System CompatibilityWindows, Mac OS
Automatic Document Feeder50 sheets
ConnectivityUSB 2.0
FunctionsPrint, Copy
Reduction / Enlargement25% - 400%
Scan DestinationsUSB, Email
Fax Transmission Speed33.6 kbps
First Page Out Time (Printing)Less than 8 seconds

Summary

Before Using the Machine

Xerox Welcome Center

Provides information on how to get assistance and contact Xerox for support.

Serial Number

Instructions on locating and recording the machine's serial number for support purposes.

Conventions and Related Information

Document Conventions

Explains the symbols, formatting, and terms used throughout the user guide.

Related Information Sources

Lists other available documentation and resources for the machine.

Safety Notes and Precautions

General Safety Warnings

Alerts users to potential personal injury and mechanical damage.

Electrical Safety Information

Details safe operation regarding electrical supply and grounding.

Operator Accessible Areas Safety

Describes restricted access to hazardous areas for operator safety.

Maintenance and Environmental Safety

Maintenance and Cleaning Safety

Covers safe maintenance and cleaning procedures for the machine.

Laser Safety Information

Explains laser safety compliance and potential hazards.

Operational and Safety Guidelines

Operational Safety Information

Guidelines for safe operation of the Xerox equipment.

Maintenance Information and Warnings

Instructions and warnings related to machine maintenance procedures.

Environmental and Compliance Information

Ozone Information and Ventilation

Information on ozone production and ventilation requirements.

Consumables Handling Safety

Guidelines for safe storage and handling of consumables.

Radio Frequency Emissions

Details about radio frequency emissions and potential interference.

Regulatory Compliance Details

USA FCC Compliance

Information on FCC rules and potential interference in the USA.

Product Safety Certification Standards

Lists agencies and standards for product safety certification.

European Union CE Certifications

Details CE mark conformity with EU directives for electronics.

Environmental Compliance and Disposal

USA ENERGY STAR Program

Details ENERGY STAR guidelines for energy efficiency.

Illegal Copies Warning

Warns about illegal document copying and potential penalties.

Battery Recycling and Disposal

Instructions for battery disposal and recycling according to local laws.

Product Recycling and Disposal Procedures

North America Recycling Information

Information on Xerox's takeback program and disposal in USA/Canada.

European Union WEEE Disposal

Explains WEEE directives for domestic and professional electronic waste.

Product Overview and Components

Machine Components Identification

Identifies and describes the various physical parts of the machine.

Front View Components

Details components visible from the front of the machine.

Machine Component Details

Bypass Tray and Trays 1/2

Describes the Bypass Tray, Tray 1, and optional Tray 2 for paper loading.

Document Feeder and Control Panel

Explains the document feeder and the main control interface.

Access Covers and Connectors

Identifies access covers, USB, and power connectors.

Internal Machine Components

Inside View Component Identification

Details components located inside the machine's covers.

Rear Machine Components

Rear View Component Identification

Identifies components visible from the rear of the machine.

Control Panel Overview

Display Screen Functionality

Explains the function and information shown on the machine's display.

Display Switch and Copy Buttons

Describes controls for switching display modes and initiating copies.

Control Panel Buttons and Features

Scan Button and Keypad Controls

Details the scan button, numeric keypad, and clear function.

Login and Power Saver Buttons

Explains how to log in/out and activate the power saver feature.

Control Panel Job and Scan Functions

Job Control Buttons

Describes buttons for clearing jobs, starting, and confirming.

Scan Completion Button Usage

Explains the button used after scanning multiple documents.

Paper Handling Controls

Paper Supply Button Functionality

Details how to select trays and enter paper setting mode.

Entering Paper Setting Mode

Procedure to set paper size and orientation for trays.

Copying Features and Indicators

Machine Status Indicators

Explains the meaning of indicators on the machine diagram.

Zoom Ratio Adjustment Controls

Details how to adjust zoom ratio using variable and reduce/enlarge buttons.

Copying Zoom Ratio Options

Preset and Automatic Zoom Options

Explains preset and automatic zoom ratio selections for copying.

Copying Adjustments

Lightness and Darkness Control

How to adjust the lightness and darkness of copies.

Original Size Selection for N-up

Selects document size when using the N-up copy feature.

Multi-Page and ID Card Copying

N-up and ID Card Copy Features

Explains N-up and ID Card Copy modes for creating multi-page or ID copies.

Copying Document Type and Sides

Original Type and 2-Sided Copying

Selects original document type and paper side for copying.

Copy Output Collation

Collate and Uncollate Output

Controls whether output copies are collated or uncollated.

Switching the Machine On and Off

Switching the Machine On

Step-by-step guide for powering on the machine.

Switching the Machine Off

Step-by-step guide for powering off the machine safely.

Power Saver Feature Operation

Low Power and Sleep Modes

Explains the two stages of power saving: Low Power and Sleep Mode.

Exiting Sleep Mode Manually

Procedure for manually exiting the machine's sleep mode.

Using Recycled Paper

Installing Machine Drivers

Installing Print and TWAIN Scan Drivers

Guides users through installing print and TWAIN scanner drivers.

Installing the Button Manager Application

Step-by-step instructions for installing the Button Manager software.

Loading Paper into Trays

Supported Paper Sizes and Types

Lists supported paper sizes, types, and tray capacities.

Storing and Handling Paper

Provides guidelines for proper paper storage and loading into trays.

Paper Tray Loading Procedures

Automatic Tray Switching Function

How the machine automatically selects alternative trays when paper runs out.

Loading Paper in Tray 1

Step-by-step instructions for loading paper into Tray 1.

Tray 2 and Bypass Tray Paper Loading

Loading Paper in Tray 2

Step-by-step instructions for loading paper into the optional Tray 2.

Loading Paper in the Bypass Tray

Instructions for loading non-standard paper into the bypass tray.

Changing Paper Size and Orientation

Changing Paper Settings in Tray 1

Procedure to adjust paper size and orientation for Tray 1.

Changing Paper Settings in Tray 2

Procedure to adjust paper size and orientation for Tray 2.

Specifying Loaded Paper Settings

How to specify paper size and orientation via the control panel.

Copying Procedures and Features

Basic Copying Procedure

Step-by-step guide for performing a standard copy job.

Copy Feature Selection Overview

Explains how to select various copy features like zoom, density, etc.

Copying Operations and Settings

Paper Selection and Quantity Entry

Details selecting paper trays and entering the desired copy quantity.

Loading Documents for Copying

Loading on the Document Glass

Instructions for placing documents face down on the glass.

Loading in the Document Feeder

Instructions for loading documents into the automatic document feeder.

Managing Copy Jobs and Special Copies

Canceling a Copy Job

Procedure to stop a copy job in progress using the Stop button.

4-up and 2-up Copying

How to copy multiple pages onto a single sheet.

ID Card Copying Procedure

How to copy both sides of an ID card onto one sheet.

Managing User Accounts

Account Mode Overview

Describes No Account, Single Account, and Multiple Account modes.

Selecting Account Mode on Machine

Steps to select the desired account mode (No, Single, Multiple).

Single Account Mode Operations

Logging into Single Account Mode

How to log in to the machine when using Single Account Mode.

Multiple Account Mode Operations

Logging into Multiple Account Mode

How to log in using account number and password in Multiple Account Mode.

Changing User Account Passwords

Procedure to change passwords for user accounts via System Administrator.

Setting Copy Job Limits for Users

How to set copy job limits for individual user accounts.

Reviewing Account Copy Counts

Reviewing Total Copy Counts

How to check the total number of copies made per account.

Printing Operations

Setting Up the Printer

Steps to configure the printer and its preferences.

Setting Printer Preferences

How to configure various printer settings like paper size and quality.

Specifying Custom Paper Size

How to set non-standard paper sizes in the printer driver.

Printing Procedures

Printing Procedure Overview

General steps for initiating a print job from an application.

Printing on Custom Size Paper

How to print documents using custom paper sizes.

Canceling Print Jobs

Canceling a Print Job from Computer

How to cancel print jobs via the computer's printer queue.

Canceling a Print Job from Control Panel

How to cancel print jobs directly from the machine's control panel.

Scanning Functions

TWAIN Driver and Button Manager

Information on the TWAIN driver and Button Manager software.

Scanning with TWAIN Driver

Procedure for scanning documents using the TWAIN driver.

Scanning Procedures and Job Cancellation

Scanning with Button Manager

Procedure for scanning documents using the Button Manager application.

Canceling Button Manager Scan Job

How to cancel a scan job initiated via Button Manager.

Troubleshooting Guide

Fault Clearance Procedure Overview

General steps for identifying and resolving machine problems.

Machine Diagram Indicators

Explains the meaning of indicators on the machine diagram.

Machine Error Codes

Error Codes: A and C Series

Lists and explains error codes A1, A2, A5, C0, C1, C2, C3.

Error Codes: C and E Series

Lists and explains error codes C5, C6, C7, E0.

Error Codes: E Series

Lists and explains error codes E1, E2, E3, E4, E5, E6, E8, E9.

Error Codes: H and J Series

Lists and explains error codes H9, J1, J3, J6, J7.

Error Codes: N and U Series

Lists and explains error codes n1, n4, n5, n9, U0-U9.

General Troubleshooting Table

Troubleshooting Common Symptoms

Common symptoms and their recommended solutions.

Clearing Paper Jams

Paper Jam E1: Fuser Unit and Left Side Cover

Procedure to clear paper jams near the fuser unit or in the left side cover.

Paper Jam E2: Left Side Cover

Procedure to clear paper jams within the left side cover.

Paper Jam E4: Left Side Cover

Procedure to clear paper jams in the left side cover.

Paper Jam C1: Tray 1

Procedure to clear paper jams within Tray 1.

Paper Jam C2: Tray 2

Procedure to clear paper jams within Tray 2.

Paper Jam E3: Tray 2

Alternative procedure to clear paper jams within Tray 2.

Paper Jam C3: Bypass Tray

Procedure to clear paper jams within the bypass tray.

Document Jams A1: Document Feeder

Procedure to remove jammed documents from the document feeder.

Machine Maintenance Procedures

Replacing Consumables

Information on replacing toner and drum cartridges.

Adding Toner to Drum Cartridge

Step-by-step guide for adding toner to the drum cartridge.

Replacing the Drum Cartridge

Procedure for replacing the drum cartridge when it reaches end-of-life.

Cleaning Machine Components

Cleaning the Machine Exterior

How to clean the external surfaces of the machine.

Cleaning Document Cover and Glass

Procedure for cleaning the document cover and glass.

Cleaning Film and Transport Glass

How to clean the film and constant velocity transport glass.

Cleaning Document Feeder Roller

Procedure for cleaning the document feeder roller.

Cleaning the Corotron Wire

How to clean the corotron wire to resolve copy quality issues.

Appendix: Machine Specifications

Copy Feature Specifications

Lists detailed specifications for the machine's copying functions.

Printing and Speed Specifications

Details printing speeds, magnification, and paper feed capacity.

Print Feature and System Specifications

Covers print features, power, dimensions, memory, and OS support.

Scan and Document Feeder Specifications

Details scan resolution, speed, gradation, and document feeder capacity.

Printable Area Definitions

Explains standard and extended printable area margins.

System Settings Configuration

Accessing System Settings

How to enter the system setting mode to adjust machine parameters.

System Setting List: Auto Clear, Tray Priority, Document Type, Density

Lists settings for auto clear time, tray priority, document type, and density.

System Setting List: Reduce/Enlarge, Auto Switching, Paper Selection, Sharpness, Transition Time

Lists settings for zoom ratio, tray switching, paper selection, sharpness, and power modes.

System Setting List: Sleep Mode, Background Suppression, Metric/Inch, Scan Clear Time

Lists settings for sleep mode transitions, background suppression, units, and scan clear time.

Additional Settings for Single Account Mode

Settings specific to Single Account Mode, like password configuration.

Additional Settings for Multiple Account Mode (Accounts 1-6)

Settings for multiple accounts, including copy counts and passwords for accounts 1-6.

Additional Settings for Multiple Account Mode (Accounts 7-10, Limits)

Settings for accounts 7-10, including passwords and copy job limits.

Optional Accessories and Document Feeder

Document Feeder Detectable Sizes

Table showing document sizes detectable by the feeder based on measurement unit.

Available Optional Accessories

Lists optional accessories like Paper Tray 2 and Stand.

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