What to do if Xerox All in One Printer failed to print on selected paper?
If your Xerox All in One Printer fails to print on the paper in the tray you selected, check to see if the paper size specified in the print driver matches the size of paper loaded in the tray and make sure that paper is loaded correctly in the tray.
What to do if Xerox WorkCentre 5020 is out of toner?
If your Xerox All in One Printer indicates 'Toner out', add toner into the drum cartridge. The error code [J1] appears in the display.
How to fix Xerox All in One Printer paper jams?
To resolve paper jams in your Xerox All in One Printer, use only recommended media, ensure the paper is loaded correctly, flip the paper stack over in the tray, and check that the paper guides are locked into position. Avoid using torn, wrinkled, or folded media, and load fresh paper.
What to do if Xerox WorkCentre 5020 doesn't start printing?
To resolve a situation where a print job is sent correctly to the Xerox All in One Printer, but the printing doesn't start, ensure the application you're printing from is functioning correctly. Verify the correct printer cable is being used and is securely connected. Also, check if the paper size in the tray matches the size specified in the print driver. If printing a graphic-intensive document, allow time for complete data transmission.
What to do if Xerox All in One Printer has image loss?
If your Xerox All in One Printer has image loss, when copying a document from a larger paper size to a smaller one, reduce the image to fit the smaller paper size. You can also set a slightly smaller document size (for example, copy 90% instead of 100%).
Why Xerox All in One Printer paper delivered to an output tray is curled?
If paper delivered to an Output Tray from your Xerox All in One Printer is curled and not properly stacked up, flip the paper stack over in the tray or rotate the paper stack head to toe in the tray.
What to do if Xerox All in One Printer control panel indicators are off?
If all the indicators on the Control Panel of your Xerox All in One Printer are off but the Power Saver button is lit, press the Power Saver button to disable Low Power Mode or Sleep Mode.
What to do if Xerox All in One Printer has gloss variations?
If your Xerox All in One Printer shows gloss variations, check the quality of the document. If there are large areas of solid density, adjust the density feature for the contrast.
What to do if Xerox All in One Printer image is too light or dark?
If the output from your Xerox All in One Printer is too light or too dark, adjust the density feature to a lighter or darker setting. Check the quality of the document, load fresh paper, run off more prints until the copy quality improves, or replace the Drum Cartridge.
What to do if Xerox All in One Printer document doesn't feed?
If your Xerox All in One Printer document doesn't feed, make sure the Document Feeder isn't overloaded (it holds up to 50 sheets), ensure the document is fully inserted, and lightly wipe the underside of the Document Cover with a lint-free cloth. Also, check that the side guides are not too tight and straighten any curled documents before reloading.
General| Print Technology | Laser |
|---|---|
| Print Speed | Up to 20 ppm |
| Print Resolution | Up to 600 x 600 dpi |
| Max Paper Size | A3 |
| Standard Paper Capacity | 250 sheets |
| Bypass Tray Capacity | 100 sheets |
| Duplex Printing | Manual |
| Copy Speed | Up to 20 cpm |
| First Page Out Time (Copying) | Less than 10 seconds |
| Scan Resolution | Up to 600 x 600 dpi |
| Operating System Compatibility | Windows, Mac OS |
| Automatic Document Feeder | 50 sheets |
| Connectivity | USB 2.0 |
| Functions | Print, Copy |
| Reduction / Enlargement | 25% - 400% |
| Scan Destinations | USB, Email |
| Fax Transmission Speed | 33.6 kbps |
| First Page Out Time (Printing) | Less than 8 seconds |
Provides information on how to get assistance and contact Xerox for support.
Instructions on locating and recording the machine's serial number for support purposes.
Explains the symbols, formatting, and terms used throughout the user guide.
Lists other available documentation and resources for the machine.
Alerts users to potential personal injury and mechanical damage.
Details safe operation regarding electrical supply and grounding.
Describes restricted access to hazardous areas for operator safety.
Covers safe maintenance and cleaning procedures for the machine.
Explains laser safety compliance and potential hazards.
Guidelines for safe operation of the Xerox equipment.
Instructions and warnings related to machine maintenance procedures.
Information on ozone production and ventilation requirements.
Guidelines for safe storage and handling of consumables.
Details about radio frequency emissions and potential interference.
Information on FCC rules and potential interference in the USA.
Lists agencies and standards for product safety certification.
Details CE mark conformity with EU directives for electronics.
Details ENERGY STAR guidelines for energy efficiency.
Warns about illegal document copying and potential penalties.
Instructions for battery disposal and recycling according to local laws.
Information on Xerox's takeback program and disposal in USA/Canada.
Explains WEEE directives for domestic and professional electronic waste.
Identifies and describes the various physical parts of the machine.
Details components visible from the front of the machine.
Describes the Bypass Tray, Tray 1, and optional Tray 2 for paper loading.
Explains the document feeder and the main control interface.
Identifies access covers, USB, and power connectors.
Details components located inside the machine's covers.
Identifies components visible from the rear of the machine.
Explains the function and information shown on the machine's display.
Describes controls for switching display modes and initiating copies.
Details the scan button, numeric keypad, and clear function.
Explains how to log in/out and activate the power saver feature.
Describes buttons for clearing jobs, starting, and confirming.
Explains the button used after scanning multiple documents.
Details how to select trays and enter paper setting mode.
Procedure to set paper size and orientation for trays.
Explains the meaning of indicators on the machine diagram.
Details how to adjust zoom ratio using variable and reduce/enlarge buttons.
Explains preset and automatic zoom ratio selections for copying.
How to adjust the lightness and darkness of copies.
Selects document size when using the N-up copy feature.
Explains N-up and ID Card Copy modes for creating multi-page or ID copies.
Selects original document type and paper side for copying.
Controls whether output copies are collated or uncollated.
Step-by-step guide for powering on the machine.
Step-by-step guide for powering off the machine safely.
Explains the two stages of power saving: Low Power and Sleep Mode.
Procedure for manually exiting the machine's sleep mode.
Guides users through installing print and TWAIN scanner drivers.
Step-by-step instructions for installing the Button Manager software.
Lists supported paper sizes, types, and tray capacities.
Provides guidelines for proper paper storage and loading into trays.
How the machine automatically selects alternative trays when paper runs out.
Step-by-step instructions for loading paper into Tray 1.
Step-by-step instructions for loading paper into the optional Tray 2.
Instructions for loading non-standard paper into the bypass tray.
Procedure to adjust paper size and orientation for Tray 1.
Procedure to adjust paper size and orientation for Tray 2.
How to specify paper size and orientation via the control panel.
Step-by-step guide for performing a standard copy job.
Explains how to select various copy features like zoom, density, etc.
Details selecting paper trays and entering the desired copy quantity.
Instructions for placing documents face down on the glass.
Instructions for loading documents into the automatic document feeder.
Procedure to stop a copy job in progress using the Stop button.
How to copy multiple pages onto a single sheet.
How to copy both sides of an ID card onto one sheet.
Describes No Account, Single Account, and Multiple Account modes.
Steps to select the desired account mode (No, Single, Multiple).
How to log in to the machine when using Single Account Mode.
How to log in using account number and password in Multiple Account Mode.
Procedure to change passwords for user accounts via System Administrator.
How to set copy job limits for individual user accounts.
How to check the total number of copies made per account.
Steps to configure the printer and its preferences.
How to configure various printer settings like paper size and quality.
How to set non-standard paper sizes in the printer driver.
General steps for initiating a print job from an application.
How to print documents using custom paper sizes.
How to cancel print jobs via the computer's printer queue.
How to cancel print jobs directly from the machine's control panel.
Information on the TWAIN driver and Button Manager software.
Procedure for scanning documents using the TWAIN driver.
Procedure for scanning documents using the Button Manager application.
How to cancel a scan job initiated via Button Manager.
General steps for identifying and resolving machine problems.
Explains the meaning of indicators on the machine diagram.
Lists and explains error codes A1, A2, A5, C0, C1, C2, C3.
Lists and explains error codes C5, C6, C7, E0.
Lists and explains error codes E1, E2, E3, E4, E5, E6, E8, E9.
Lists and explains error codes H9, J1, J3, J6, J7.
Lists and explains error codes n1, n4, n5, n9, U0-U9.
Common symptoms and their recommended solutions.
Procedure to clear paper jams near the fuser unit or in the left side cover.
Procedure to clear paper jams within the left side cover.
Procedure to clear paper jams in the left side cover.
Procedure to clear paper jams within Tray 1.
Procedure to clear paper jams within Tray 2.
Alternative procedure to clear paper jams within Tray 2.
Procedure to clear paper jams within the bypass tray.
Procedure to remove jammed documents from the document feeder.
Information on replacing toner and drum cartridges.
Step-by-step guide for adding toner to the drum cartridge.
Procedure for replacing the drum cartridge when it reaches end-of-life.
How to clean the external surfaces of the machine.
Procedure for cleaning the document cover and glass.
How to clean the film and constant velocity transport glass.
Procedure for cleaning the document feeder roller.
How to clean the corotron wire to resolve copy quality issues.
Lists detailed specifications for the machine's copying functions.
Details printing speeds, magnification, and paper feed capacity.
Covers print features, power, dimensions, memory, and OS support.
Details scan resolution, speed, gradation, and document feeder capacity.
Explains standard and extended printable area margins.
How to enter the system setting mode to adjust machine parameters.
Lists settings for auto clear time, tray priority, document type, and density.
Lists settings for zoom ratio, tray switching, paper selection, sharpness, and power modes.
Lists settings for sleep mode transitions, background suppression, units, and scan clear time.
Settings specific to Single Account Mode, like password configuration.
Settings for multiple accounts, including copy counts and passwords for accounts 1-6.
Settings for accounts 7-10, including passwords and copy job limits.
Table showing document sizes detectable by the feeder based on measurement unit.
Lists optional accessories like Paper Tray 2 and Stand.
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