Xylem 6020.180/090 User Manual (English)

Questions and Answers:

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hernandezthomasAug 12, 2025
How to resolve communication failure with Dirigo[™] Service Tool for Xylem Water Pump?
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  wheelerelizabethAug 12, 2025
  If the Dirigo™ Service Tool fails to communicate with the Xylem Water Pump unit, the control leads might not be correctly connected. Ensure the leads are correctly connected and try running the Dirigo™ Service Tool again. Also, the value for Com port under Control > Pump communication might be incorrect. Select the correct value and try running the tool again.
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yatesmatthewAug 15, 2025
How to troubleshoot a Xylem 6020.180/090 that does not start?
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  Darren VillarrealAug 16, 2025
  If your Xylem Water Pump isn't starting, the issue might be with the power supply. Make sure the main power switch is on, the fuses are intact, and there's voltage in all phases of the supply line. Also, check that all fuses have power, are securely fastened, and the motor cable isn't damaged. If the sum alarm is active, contact a sales or authorized service representative or use the Dirigo™ Service Tool application to read the alarm codes.
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jamespriceAug 23, 2025
Why does my Xylem Water Pump keep stopping?
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  allenmichaelAug 23, 2025
  If your Xylem Water Pump stops unexpectedly, it could be due to a power supply issue. Check the power supply to the pump. Alternatively, there might be a disconnection between the pump and the controller / RTU / PLC. In this case, check the power supply to the controller, restart the controller, and inspect T3 and T4.
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baileyjessicaAug 31, 2025
How to fix a Xylem 6020.180/090 Water Pump that doesn't receive commands from the controller?
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  Ian SmithAug 31, 2025
  If your Xylem Water Pump isn't receiving commands from the controller, it might be a communication issue. First, check the power supply to the controller. Then, ensure that the PUMP COMMS indicator is lit on the gateway. Try restarting the controller. Also, check T3 and T4.
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Eric MaysSep 3, 2025
What to do if Xylem 6020.180/090 Water Pump starts but stops after 10 seconds?
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  Jamie HayesSep 3, 2025
  If your Xylem Water Pump starts but stops after 10 seconds, the FLS might be triggering the sum alarm due to leakage into the drive unit. To check this, turn the power off and on to restart the pump. If it runs for 10 seconds and stops again, disconnect the pump and empty the liquid from the drive unit. If the pump acts differently, contact a sales or authorized service representative or use the Dirigo™ Service Tool application to read the alarm codes.
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Joseph RoseSep 7, 2025
Why is the impeller not rotating in my Xylem Water Pump?
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  Christopher PhamSep 7, 2025
  If the impeller in your Xylem Water Pump isn't rotating, it might be stuck. Check that the impeller can be rotated, and clean both the impeller and the sump.