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If you experience any of the following difficulties while using
the system, use this troubleshooting guide to help you rem-
edy the problem. Should any problem persist, consult your
nearest service center.
No power
• Is the power cord firmly plugged into the power outlet?
• One of the safety mechanisms may be operating. In this
event, unplug the player from the power outlet briefly and
then plug it in again.
No picture
• Check that the system is connected securely.
• The video connecting cord is damaged. Replace it with
a new one.
• Make sure you connect the system to video input
connector on the TV.
• Make sure you turn on the TV.
• Make sure you select the video input on the TV so that
you can view the pictures from this system.
The picture noise appears
• Clear the disc.
• If video from this system has to go through your VCR to
get to your TV, the copy-protection applied to some DVD
programs could affect picture quality. If you still experi-
ence problems after checking your connections, please
try connecting your DVD system directly to your TV’s S-
Video input, if your TV is equipped with this input.
The aspect ratio of the screen cannot be changed even
though you set “TV DISPLAY ” in the SETUP menu when you
play a wide picture.
• The aspect rate is fixed on your DVD disc.
• If you connect the system with the S-Video cable,
connect directly to the TV. Otherwise, you may not
change the aspect rate.
• Depending on the TV, you may not change the aspect
rate.
Severe hum or noise is heard
• Check that the connecting cords are away from a
transformer or motor, and at least 3 meters away from a
TV set or fluorescent light.
• Move your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a cloth
slightly moistened with alcohol.
• Clear the disc.
The language for the subtitles cannot be changed when
you play a DVD
• Multilingual subtitles are not recorded on the DVD.
• Changing the language for the subtitles is prohibited on
the DVD.
The subtitles cannot be turned off when you play a DVD
• Depending on the DVD, you may not be able to turn the
subtitles off.
The angles cannot be changed when you play a DVD
• Multi-angles are not recorded on the DVD.
• Change the angles when the angle mark appears on
the TV screen.
• Changing the angles is prohibited on the DVD.
The system does not operate properly
• Static electricity, etc., may affect the system’s operation.
Press the STANDBY ( ) button to turn off, then press
again to turn on.
Troubleshooting
There is no sound or only a very low-level sound is heard.
• Make sure that you have selected the correct source on
the system.
• The protective device on the system has been activated
because of a short circuit. Turn off the system, eliminate
the short-circuit problem and turn on the power again.
• The audio connecting cord is damaged. Replace it with
a new one.
• The system is in pause mode or in slow-motion play
mode, or fast forward or fast reverse is performed.
Press PLAY/PAUSE to return to normal play mode.