Yale Assure Lock SL YRD256 User Manual

Programming Troubleshooting
Symptom Suggested Action
• Touchscreen becomes active when pressed w/whole hand .
Lock does not respond -
Use a larger area of the hand or fingers and verify contact
door is open and
with at least 3 areas.
accessible.
• If touchscreen numbers are visible , check to see if they
respond when pressed .
• Check batteries are installed and oriented correctly (polarity)
in the battery case .
• Check batteries are in good condition; replace batteries*
if discharged .
• Check to see if touchscreen harness is fully connected
and not pinched.
Lock does not respond -
• Batteries may be completely discharged .
door is locked and
inaccessible .
• Apply 9V battery to terminals below the touchscreen for
backup power option.
Unit is on for a while then
shows no reaction . Lights
• Batteries do not have enough power . Replace batteries *.
dim .
Unit chimes to indicate • Check the door gaps for any foreign objects between door
code acceptance, but the
and frame .
door will not open.
• Check that the wire harness is firmly connected to the PCB .
Unit operates to allow
• Check to see if Auto Re-lock Mode is enabled .
access, but will not
• Disable Auto Re-lock Mode to lock the door (automatically) .
automatically re-lock .
• If low battery indicator is lit (see below), change batteries*.
• PIN codes must consist of 4 to 8 digits to register .
PIN codes will not register.
• The same PIN code cannot be used for multiple users.
• Registration/management of PIN codes is set by the
authority of the Master Code, which is set first.
• Contact the Master user .
• User codes must be entered within 5 seconds (while
touchscreen is active) or process will have to be restarted.
• Check 0 or gear @ cannot be used as part of the PIN code .
Upon entering a PIN code
• Lockout Mode is enabled.
and pressing 0 key, the
unit displays " invalid code "
• Only the Master can enable/disable Lockout Mode.
error or lock times out with-
• Contact the Master user.
out responding .
Upon entering a ~ code
• Check to see if the lock is set to Lockout Mode .
and pressing the ✓ key ,
• Setting/managing Lockout Mode is done through
the red padlock icon appears
and there are different tones .
Master Code only . Contact the Master user .
The unit operates , but it
makes no sound .
• Check to see if Silent Mode is enabled (see Feature #4).
The unit responds • This is the alert to replace the batteries. Replace all four
" Low Battery "
(4) batteries* with new AA Alkaline batteries.
Upon entering a PIN code
and pressing the 0 key ,
• The digits entered were incorrect or incomplete . Re - enter
the unit responds · wrong
the correct code followed by the check 0 key .
number of digits ·.
* When batter i es are replaced, Network Module locks have a real time clock that will be set
through the User Interface (UI) ; it is recommended to verify correct date and time
particularly those locks operating under Daylight Saving Time (DST) .
** Network Module locks only

Yale Assure Lock SL YRD256 Specifications

General

Lock Type	Deadbolt
Keyless Entry	Yes
Touchscreen	Yes
Power Source	4 AA batteries
Battery Life	Up to 1 year
Finish Options	Satin Nickel, Oil Rubbed Bronze, Polished Brass
Door Thickness	1-3/8" to 2-1/4"
Backup Key	No
Connectivity	Z-Wave, Zigbee, Bluetooth (with additional module)
Smart Home Compatibility	Amazon Alexa, Google Assistant, Apple HomeKit (with module)
Installation	DIY installation
User Codes	Up to 25 without
Auto-Lock	Yes
Weather Resistance	Yes
Backset	2-3/8" or 2-3/4" adjustable