No sound can be heard
(
The product is not connected to a Bluetooth device.
Pair this product.
(
“Pairing for the First Time”(p.15)
(
“Pairing with a Different Device”(p.19)
(
The volume is too low.
Raise the volume.
(
“Operations during audio playback”(p.25)
(
The audio stopped playing back.
Start playback.
(
“Operations during audio playback”(p.25)
(
The headphones are not worn in the correct position while In-Ear Detection is on.
Wear this product in the correct position.
(
“Putting the headphones on”(p.24)
(
“Operations during audio playback”(p.25)
39
Troubleshooting > No sound can be heard
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