What to do if I forget the admin password for my Yealink Conference System?
To regain access to advanced settings on your Yealink Conference System after forgetting the administrator password, reset your system.
Why can't the far site hear me on my Yealink Conference System?
If the far site cannot hear your audio during a call using the Yealink Conference System, ensure your audio input device is correctly connected and that the speaker at the far site isn't covered or damaged. Also, check if your microphone is muted and ask the far site to verify their volume isn't set to 0.
Why is the voice quality poor on my Yealink Conference System?
If you are experiencing poor voice quality, such as intermittent voice, echo, or other noise, with your Yealink Conference System, try adjusting your distance from the microphone. Ensure the audio pickup device is stationary. Network congestion or old cables may also be factors; contact your network administrator or replace old cables.
Why is the audio unclear on my Yealink Conference System during a call?
If you cannot hear the audio clearly during a call on your Yealink Conference System, try adjusting the speaker volume. If the audio from the far site is muffled, they may be in a highly reverberant room—advise them to speak closer to their phone. Check your audio codec priority, enable noise suppression, and ensure the device is clean and free of dust.
Why can't I receive calls on my Yealink Conference System?
If you cannot receive calls on your Yealink Conference System, ensure your network is available or contact your network administrator. Also, verify that your account is registered and that Do Not Disturb (DND) mode is disabled.
How to fix Yealink Conference System remote control not working?
If your Yealink Conference System does not respond to the remote control, replace the batteries, ensure they are correctly installed, and aim the remote control directly at the sensor when performing tasks.
What to do if the picture is blank on my Yealink Conference System monitor?
If the picture is blank on the monitor connected to your Yealink Conference System, press any key on the remote control to wake the system if it's in sleep mode. Ensure the system is powered on and that the HDMI cable is securely connected to both the system and the monitor, and that the monitor is also powered on.
How to prevent monitor burn-in on Yealink Conference System?
To prevent monitor burn-in on your Yealink Conference System, configure the automatic sleep time or use a screen saver. Additionally, decrease the monitor's sharpness, brightness, and contrast settings if they are set to their maximum values.
Why can't I share content on my Yealink Conference System?
If you cannot share content from your Yealink Conference System, ensure your PC is properly connected and turned on. If you're using a VCH50/VCH51 video conferencing hub or WPP20 wireless presentation pod, try replacing it. If using a WPP20, ensure it's connected to the video conferencing system to obtain the Wi-Fi profile and that the wireless AP feature of the video conferencing system is enabled.
Why is the video quality poor on my Yealink Conference System?
If the video quality is poor on your Yealink Conference System, adjust the monitor resolution and camera parameters like brightness and white balance. Check call statistics for packet loss and contact your network administrator if necessary. Avoid high-intensity indoor light or direct sunlight on the camera.
General| Auto | - |
|---|---|
| Device type | Universal |
| On/off switch | Yes |
| Product color | Black, Silver |
| Suitable location | Home office |
| Interface | USB/Bluetooth |
| Bluetooth version | 4.0 |
| Connectivity technology | Wired & Wireless |
| Standby time | 450 h |
| Battery capacity | 2450 mAh |
Weight and Dimensions| Weight | 320 g |
|---|
Details scenarios where the Yealink speakerphone is suitable for personal use and huddle rooms.
Identifies and labels the physical components and buttons on the speakerphone for user reference.
Provides guidance on optimal placement of the speakerphone for different room setups.
Guidance for placing the speakerphone centrally in small meeting rooms for best coverage.
Instructions for positioning the speakerphone on a desk for optimal audio direction.
Steps to power on the Yealink speakerphone using the USB cable or power button.
Procedure for powering down the speakerphone, including automatic power-off features.
Information on how to charge the speakerphone and battery life for CP700 and CP900 models.
How to check the current battery level of the speakerphone using the power button indicator.
Instructions for connecting the speakerphone to a PC using a USB cable.
Guide on pairing the speakerphone with PCs and smartphones using Bluetooth technology.
Provides helpful tips for using the Bluetooth connection, including pairing and power saving modes.
Explains the meaning of different LED indicator states for the BT50 Bluetooth dongle.
Details on establishing a single Bluetooth connection to a PC or smartphone.
Instructions for connecting to two Bluetooth devices simultaneously, such as PC and smartphone.
Steps to connect the speakerphone to both a PC and a smartphone via Bluetooth.
Guide on how to connect the speakerphone to two smartphones concurrently.
How to quickly disconnect an active Bluetooth connection from the speakerphone.
Procedure for re-establishing a lost or previously disconnected Bluetooth connection.
Covers essential call management functions like answering, ending, muting, and holding calls.
Step-by-step instructions for answering an incoming call using the speakerphone.
How to reject an incoming call or end an active call with the speakerphone.
Procedure to mute or unmute the microphone during a call for privacy.
Instructions on how to place an active call on hold and retrieve it later.
Guide on establishing a three-way conference call using the speakerphone.
Managing multiple calls, including switching between calls and answering new ones.
How to adjust speakerphone volume and synchronize it with connected devices.
Explains how to use the dedicated button for Microsoft Teams or smartphone voice assistants.
Steps to activate the Microsoft Teams client using the speakerphone's dedicated button.
How to activate your smartphone's voice assistant (Siri, Google Now, Cortana) via the speakerphone.
Instructions for pausing and resuming music playback using the speakerphone buttons.
Procedure to reset the speakerphone to its original factory settings.
Introduction to the Yealink USB Connect PC software for managing USB devices.
Steps to upgrade the speakerphone's firmware using Yealink USB Connect.
Instructions for upgrading the firmware of the BT50 Bluetooth dongle.
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