Yealink W73P - User Manual

Yealink W73P
User Guide

Summary

Getting Started

W70 B Base Station Overview

Details the components and setup of the W70B Base Station.

W73 H Handset

Power LED Indicator

Explains the meaning of the power LED indicator on the handset.

Menu Navigation

Describes the main menu structure and navigation keys on the handset.

Icons

Status and Feature Icons

Illustrates and explains common icons for status, intercom, voicemail, and settings.

Entering Data

Register Handset to Base Station

Base Station Registration Mode

Guides on how to activate registration mode on the base station.

Pairing the W73 H Handset

Steps to pair a W73H handset with the base station.

Registering to Another Base Station

Instructions for registering the handset to a different base station.

Troubleshooting and Deregistration

Troubleshooting Common Issues

Common reasons why handset registration may fail.

Deregistering a Handset

Procedure to remove a handset from the base station.

Placing Calls

Placing Internal Calls (Intercom)

How to make internal calls between handsets.

Placing External Calls

Steps to initiate external calls, including redial and directory use.

Answering and Managing Calls

Answering, Silencing, and Rejecting Calls

How to answer, silence, or manually reject incoming calls.

Do Not Disturb (DND) Feature

Enabling DND to automatically reject all incoming calls.

Muting; Unmuting Audio

How to mute or unmute the microphone during a call.

Call Management Features

Call Hold & Resuming

Procedure to place a call on hold and resume it.

Call Forwarding Configuration

Configuring call forwarding settings for incoming calls.

Transferring Calls

Methods for transferring calls, including blind and attended transfers.

Advanced Call Features

Local Conference Calls

How to initiate and manage three-way conference calls.

Merging Calls into Conference

How to combine active and held calls into a conference.

Voicemail Access

Steps to access and play voicemail messages.

Handset Settings

Display and Screen Settings

Configuring screen saver and brightness settings.

Keypad and Security Settings

Managing keypad light, locking, and unlocking the handset.

Handset Management Features

Features for locating, renaming, and setting silent mode.

Repeater Mode

Contacts

Overview

1. Function Description
2. Usage Features
3. Call Management
4. Handset Settings
5. Repeater Mode
6. Maintenance Features

The Yealink W73P is a single-cell DECT device designed for communication, comprising a W70B base station and a W73H handset. This system allows for the registration of up to 10 W73H handsets per W70B base station, with additional handsets available for purchase. The W73P also supports "Cascade mode" and "Star Mode" when used with a RT30 Repeater, offering extended range and flexibility in deployment.

Function Description

The W73P system facilitates both internal and external calls, offering a comprehensive set of telephony features. The W70B base station serves as the central hub, managing handset registration, network status, and power. It includes a Registration LED to indicate handset registration status or paging mode, a Network Status LED, and a Power LED Indicator. A Paging Key on the base station allows users to locate misplaced handsets, toggle the registration mode, or reset the base station to factory settings.

The W73H handset is the primary user interface, equipped with a receiver for audio, a Power LED Indicator for call and message status, and charging status. The phone screen displays information, while soft keys provide direct access to functions depending on the operating situation. A Message Key allows access to voicemail or missed calls. The Speakerphone Key enables switching between receiver, headset, and handsfree modes, answering incoming calls, and placing calls in handsfree mode. Navigation Keys facilitate scrolling through information and options, and an OK Key confirms actions or enters the main menu. The On-hook Key/Power Key is used to return to the previous screen, return to the idle screen, or turn the handset on/off. The keypad provides digits, letters, and special characters for data entry. A TRAN Key is dedicated to transferring calls, and a Mute Key toggles the mute feature. The handset also features a microphone, speaker, and a 3.5mm headset jack for connectivity.

Usage Features

The W73P offers a range of features to enhance communication.

Call Management:

• Placing Calls: Users can place internal calls (intercom) to other registered handsets on the same base station, or external calls by dialling an extension or telephone number. The auto intercom feature can be configured to answer calls automatically with or without a warning tone, or to require manual answering.
• Multiple External Calls: During an active call, users can place the current call on hold and initiate a new external call.
• Call History: Calls can be placed from the call history list, which stores recently placed, answered, or missed calls.
• Directory: Calls can be placed directly from the directory.
• Redial: The handset stores the last 20 dialled numbers for quick redialling.
• Answering Calls: Incoming calls are indicated by ringing and on-screen information, with an "Answer" button to accept.
• Call Waiting: If Call Waiting is enabled, users can answer a new incoming call while already on an active call.
• Silencing Calls: Incoming calls can be silenced to stop ringing, while still displaying the notification.
• Rejecting Calls: Calls can be manually rejected, following the call busy treatment configured in the Horizon portal.
• Do Not Disturb (DND): DND can be enabled to automatically reject all incoming calls, preventing interruptions.
• In-Call Actions:
  • Muting/Unmuting Audio: The microphone can be muted during an active call to prevent the other party from hearing discussions.
  • Call Hold & Resuming: Active calls can be placed on hold and resumed when ready.
  • Call Forwarding: Call forwarding settings (Always Forward, Busy Forward, No Answer Forward) can be configured directly from the device, updating the Horizon platform.
  • Transfer Calls: Calls can be transferred to another contact using either a Blind Transfer (direct transfer without consulting) or an Attended Transfer (transfer with prior consulting).
  • Local Conference: Users can initiate three-way conference calls, including themselves and two other parties. Existing held calls can also be merged into an active conference call.

Handset Settings:

• Screen Saver: An analogue clock screen saver can be enabled to protect the phone screen when the handset is idle.
• Brightness: The display backlight brightness can be adjusted for both in-charger and out-of-charger states.
• Keypad Light: The keypad light can be enabled to illuminate the keys when any key is pressed.
• Locking/Unlocking Handset: The handset can be locked to prevent accidental use, and unlocked when needed.
• Locating Handset: A misplaced handset can be located by pressing the paging key on the base station.
• Renaming Handset: The handset's name can be personalised.
• Silent Mode: Silent mode can be enabled to prevent the handset from ringing during incoming calls, while still displaying call information.

Repeater Mode:

The W73P supports the Yealink RT30 DECT Repeater to extend the DECT solution's range. This allows for wireless connection between the repeater, base station, and handset, supporting usual handset functions in the extended range. The system supports "Cascade Mode" for daisy-chaining up to 2 repeaters and "Star Mode" for up to 6 repeaters, providing flexible coverage expansion.

Maintenance Features

The W73P system is designed for straightforward use and minimal maintenance.

• Registration Management: Handsets can be registered to the base station, and existing handsets can be deregistered if needed. This allows for easy replacement or re-assignment of handsets.
• Troubleshooting: The handset provides alerts if registration fails, helping users identify issues such as incorrect PIN, out-of-range base station, or the base station not being in registration mode.
• Factory Reset: The base station can be reset to factory settings using the Paging Key, which can be useful for resolving persistent issues or reconfiguring the system.
• Charging Status: The Power LED Indicator on the handset clearly shows charging status, ensuring users are aware when the handset needs recharging or is fully charged.
• Software Updates: While not explicitly detailed in the provided text, DECT devices typically support firmware updates to improve performance, add features, and address security concerns, ensuring the device remains up-to-date.

Yealink W73P Specifications