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General| HDMI Output | No |
|---|---|
| Weight | 0.8 kg |
| Microsoft Teams | Yes |
| Touch Screen | Yes |
| Supported Video Codecs | H.264 |
| Supported Audio Codecs | G.722, G.711 |
| Camera | No |
| Microphones | Built-in microphone |
| Speaker | Built-in speaker |
| Power over Ethernet (PoE) | Yes |
| Operating Temperature | 0°C to 40°C |
| Humidity | 10% to 90% (non-condensing) |
| USB Ports | 1 x USB 2.0 |
Highlights of the MP50's capabilities and design.
Touch screen, USB hub, Bluetooth, Teams button.
HD audio, noise proofing, speakerphone, UC compatibility.
Detailed specs for audio quality and call handling.
Ports, dimensions, and operating conditions.
List of standard items in the package.
Supported operating systems and softphones.
OS and softphone compatibility for PC use.
Checking the contents of the product package.
Identification and function of buttons, screen, ports.
Purpose, package contents, and how-to-use instructions.
Explains LED colors for online and talking status.
Instructions for powering the device.
Managing single and multiple calls effectively.
Combining calls and adjusting audio levels.
General information on updating device firmware.
What firmware is and how to check its version.
Step-by-step guide for USB Connect software updates.
Detailed procedure for firmware updates using USB Connect.
Using management platforms for device updates.
Process for updating multiple devices in bulk.
Steps for updating multiple devices efficiently.
Introduction to the USB Connect management tool.
Instructions for obtaining and installing the software.
Methods to install from disc or web download.
Setting default devices for calls and media.
Language, time, date, and busylight configuration.
Adjusting screen appearance and indicators.
Backlight, screensaver, and dark theme options.
Configuring ring tones, dial tones, and speaker volume.
Advanced settings for PC audio and call management.
Features for managing noise and audio quality.
Process to reset the device to factory defaults.
Detailed steps for resetting all device configurations.
Overview of YMCS and browser compatibility.
Steps for connecting devices to the cloud management platform.
Procedures for contacting support and gathering diagnostic files.
Steps for recreating and reporting technical problems.
Detailed steps for exporting diagnostic log files.
General steps for fixing device malfunctions.
Troubleshooting for power and charging failures.
Solutions for charging problems and automatic power off.
Steps to resolve issues where no audio is heard.
Solutions for low volume, skips, and noise.
Solutions for Bluetooth pairing and connection failures.
Addressing intermittent audio and noise canceling effectiveness.
Steps to fix issues with Bluetooth connectivity.
Steps to resolve issues encountered during firmware updates.
Guide for retrying updates and cleaning the device.
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