When listening to music from a PC on the headset, the sound quality may be poor (e.g., difficult to hear the
callee voice, etc.) for the first few seconds after a connection is established. This is due to the PC specifications
(priority on stable connection at the start of transmission and then switches to priority on sound quality
several seconds later) and is not a headset malfunction.
Sound skips frequentlySound skips frequently
Communications may be disabled, or noise or audio dropout may occur under the following conditions.
When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
Where there are other wireless communication audio devices or other people nearby, such as in train station
premises or on a crowded train
If you are enjoying music with your smartphone, the situation may be improved by closing unnecessary apps or
restarting your smartphone. If you are enjoying music with your computer, close unnecessary applications or
windows and restart the computer.
Connect the headset and the Bluetooth device once again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
Noise canceling effect is not sufficientNoise canceling effect is not sufficient
Make sure the noise canceling function is turned on.
Adjust the headset to a comfortable position.
The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-
conditioning, and is not as effective for higher frequencies, such as human voices.
With the Yealink USB Connect, check the setting of Smart Noise BlockSmart Noise Block. If you enable Smart Noise BlockSmart Noise Block, the
effect of noise canceling is reduced. You should enable Noise SuppressionNoise Suppression.
ConnectConnect
Pairing cannot be donePairing cannot be done
Bring the headset and the Bluetooth device within 1 m (3 feet) from each other.
NOTENOTE
It is only applicable to MP50.
To Next Page
Loading...
Need help?
General
