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Yealink W60 Series User Manual

Yealink W60 Series
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Yealink W60 Series
Handle Calls
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Yealink W60 Series Specifications

General IconGeneral
Product TypeDECT Cordless IP Phone
Max HandsetsUp to 8
Max Concurrent CallsUp to 8
Indoor RangeUp to 50 meters
Outdoor RangeUp to 300 meters
Supported CodecsG.722, G.729, G.726, iLBC
Audio FeaturesFull-duplex speakerphone
ConnectivityEthernet (10/100Mbps)
Power SupplyAC 100-240V

Summary

Handle Calls

Call Options

Learn how to place, answer, and forward calls, plus additional call options.

Placing Calls

Methods for Placing Calls

Details methods for placing calls using speakerphone or intercom and dialling rules.

Placing Calls Practice

Practicing Call Placement

Interactive step to place a call by selecting on-screen keys after entering an extension.

Holding and Muting

Placing a Call on Hold

Instructions to place an active call on hold by pressing the Options soft key.

Resuming a Held Call

Instructions for returning to a call previously placed on hold using the 'Resume' soft key.

Muting and Unmuting the Device

Guide on using the mute button to reduce background noise during a call.

Ending Calls

Terminating a Call

Instructions on how to end or hang up an active call using the designated key.

Answering Incoming Calls

Answering a Call

Methods to answer an incoming call, including using the answer key or speakerphone.

Answering Additional Incoming Calls

Handling Multiple Incoming Calls

Procedure to answer a second incoming call while on an existing call, placing the first on hold.

Transfer Calls Unattended

Performing an Unattended Transfer

Steps to transfer a call to another person without speaking to them first.

Transfer Calls Attended

Performing an Attended Transfer

Procedure to transfer a call after speaking with the receiving party.

Resume Your Call

Resuming a Previously Held Call

Instructions on how to resume a call previously placed on hold.

Silence Incoming Calls

Silencing Incoming Call Ringer

Procedure to silence an incoming call's ringer without answering or rejecting it.

Rejecting Incoming Calls

Rejecting an Incoming Call

Instructions on how to reject an incoming call, sending it to voicemail.

Viewing Call History

Accessing Call History

Instructions on how to access the call history to view missed, received, or placed calls.

Navigating Call History

Guide on using phone keys to toggle call types and highlight numbers in the call history.

Knowledge Check

Knowledge Check 1 of 4: Rejecting Calls

Question on how to reject an incoming call that cannot be fielded immediately.

Knowledge Check 2 of 4: Transfer Types

Question identifying the type of call transfer where the receiving party is notified.

Knowledge Check 3 of 4: Answering Additional Calls

True/False question about the status of the original call when answering an additional call.

Knowledge Check 4 of 4: Ending Calls

Question on selecting the correct key to end the current call or hang up the handset.

Handling Calls Complete

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