Yealink CP935W

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Yealink CP965 User Guide

Diagnosing the Network

109

Rebooting Your Phone

110

Resetting to Factory Settings

110

Updating the Phone Configuration

110

Clearing User's Personalized Configuration Settings

110

Appendix - Menu Structure

112

Main Page

Table of Contents2
Before You Begin10
Related Documentation10
Getting Started11
Hardware Overview11
CP965 Hardware12
Mute Touch Key LED Indicators13
Screen and Icons13
Control Center13
Idle Screen15
The Dsskey Screen15
Calls Screen16
Icons in the Status Bar17
Line Key Icons17
Navigating Menus and Fields18
Entering Information19
Using the Onscreen Keyboard19
English (UK) Input Method20
Google Pinyin Input Method22
Using the Dial Pad23
Call Features24
Placing Calls24
Placing a Call from the Dialer24
Placing Multiple Calls24
Placing a Call with a Speed Dial Key25
Placing a Call Back to the Last Incoming Number25
Redialing a Number25
Dialing a Hotline Number26
Placing a Call from the Call History26
Placing a Call from the Directory26
Placing an Anonymous Call26
Answering Calls27
Answering a Call28
Answering a Call When in a Call28
Answering a Call Automatically28
Disabling Call Waiting29
Silencing or Rejecting Incoming Calls29
Silencing a Call29
Rejecting a Call Manually30
Rejecting Anonymous Calls30
Rejecting Calls with Do Not Disturb (DND)30
Enabling DND30
Disabling DND31
Ending Calls31
Redialing a Call Automatically31
Call Muting and Unmuting32
Keep Mute32
Holding and Resuming Calls33
Holding a Call33
Resuming a Held Call34
Redirecting Incoming Calls34
Forwarding All Incoming Calls to a Contact34
Deactivating Call Forward35
Forwarding an Incoming Call Manually35
Forwarding Incoming Calls with a Forward Key35
Diverting Calls to a Contact35
Transferring Calls36
Performing a Blind Transfer36
Performing a Semi-Attended/Attended Transfer36
Conference Calls37
Local Conference37
Initiating a Conference by Dialing Multiple Numbers37
Initiating a Conference by Inviting Participants37
Merging Multiple Calls into a Conference Call38
Creating a Hybrid UC Conference38
Holding/Resuming a Conference Call38
Muting/Unmuting a Conference Call38
Splitting a Conference Call39
Managing the Conference Participants39
Enabling/Disabling the DND Mode for a Conference Call39
Network Conference39
Setting up a Network Conference39
Call Recording40
Recording a Call40
Recording a Conference40
Setting a Mark When Recording a Call40
Stopping a Recording41
Checking Storage Space41
Multicast Paging41
Sending Multicast Paging42
Setting a Multicast Paging Key42
Sending a Paging by a Multicast Paging Key42
Setting a Paging List Key43
Setting a Paging Group43
Sending Pages by a Paging List Key44
Deleting a Paging Group44
Receiving Multicast Paging44
Managing a Paging Call44
Advanced Call Features46
Using Call Completion46
Call Pickup46
Picking up a Call Directly46
Picking up a Group Call Directly47
Picking up a Call with a Pick up Key47
Picking up a Call with a Group Pickup Key48
Call Park48
Configuring a Call Park Key48
Using Call Park Feature49
Busy Lamp Field (BLF)49
State Indicator of Remote Line by BLF Key49
Audio Alert for BLF Pickup50
Visual Alert for BLF Pickup50
Setting a BLF Key50
Picking up a Remote Call by BLF Key50
Transferring a Call by BLF Key51
Performing a Blind Transfer51
Performing a Semi-Attended/Attended Transfer51
BLF List51
State Indicator of Remote Line by BLF List Key52
Audio Alert for BLF Pickup52
Visual Alert for BLF Pickup52
Visual Alert for BLF Parked Call Monitor52
Picking up a Remote Call by BLF List Key53
Transferring a Call by BLF List Key53
Performing a Blind Transfer53
Performing a Semi-Attended/Attended Transfer53
Parking a Call by a BLF List Key53
Retrieving a Call by a BLF List Key54
Barging in an Active Call by BLF List Key54
Shared Line54
State Indicator of Shared Line54
Placing Calls on a Shared Line55
Answering Calls on a Shared Line55
Placing a Call on Public Hold55
Placing a Call on Private Hold55
Retrieving a Held Call on a Shared Line56
Barging in an Active Call on a Shared Line56
Pulling a Shared Call on a Shared Line56
Intercom56
Placing an Intercom Call57
Picking up an Incoming Call of the Target Extension57
Answering an Intercom Call58
Voice Mail58
Setting the Voice Mail Code59
Leaving Voice Mails59
Listening to Voice Mails59
Using the Hot Desking59
Directory61
Local Directory61
Managing the Local Directory Groups61
Adding Contact Groups61
Editing Contact Groups61
Deleting Contact Groups62
Managing the Local Directory Contacts62
Adding Contacts62
Viewing Contacts62
Editing Contacts62
Deleting a Contact63
Deleting All Contacts63
Moving a Local Directory Contact to Blocklist63
Searching for Contacts63
Blocklist64
Adding a Blocklist Contact64
Viewing Blocklist Contacts64
Editing a Blocklist Contact65
Deleting Blocklist Contacts65
Deleting a Blocklist Contact65
Deleting All Blocklist Contacts65
Moving a Blocklist Contact to the Local Directory65
Remote Phone Book66
Searching for Remote Phone Book Contacts66
Viewing Remote Phone Book Contacts66
Saving a Remote Phone Book Contact to the Local Directory66
Saving a Remote Phone Book Contact to the Blocklist67
Call History68
Call History Icons68
Viewing History Records68
Saving a History Record to Local Directory68
Saving a History Record to Blocklist68
Deleting History Records69
Deleting a Call Record69
Deleting All Call Records69
Disabling History Record69
System Applications70
Recorder70
Recording Audio70
Playing a Recorded Call70
Pause/Resuming a Playback71
Fast Forwarding/Rewinding a Playback71
Stopping a Playback71
Copying Recorded Audio to USB Flash Drive71
Copying All Recorded Audio to USB Flash Drive72
Renaming the Recording72
Uploading a Recording to Server72
Deleting a Recording72
Deleting All Recordings73
Checking Storage Space73
Browser73
Browsing a Web Page74
Managing Bookmarks74
Adding a Web Page to the Bookmarks Library74
Accessing a Web Page from the Bookmarks Library75
Editing a Bookmark75
Deleting a Bookmark76
Setting a Home Page76
Clearing the Navigation History76
Modifying the Browser Settings77
Clock77
Customizing Your Phone78
Changing the Administrator Password78
Wallpaper78
Changing Wallpaper on Idle Screen78
Screen Saver79
Changing the Waiting Time for Screen Saver79
Setting the Screen Saver Type79
Changing the Screen Backlight and Time79
Changing the Language80
Changing the Input Method80
Time & Date81
Setting the Time and Date Manually81
Changing the Time and Date Format81
Phone Lock81
Setting the Phone Lock82
Setting a Phone Lock Key82
Locking Your Phone Manually82
Unlocking Your Phone83
Changing Your Phone Unlock PIN83
Line Keys83
Assigning Functionality to a Line Key83
Changing the Locations of the Line Keys84
Deleting a Line Key84
Audio Settings85
Adjusting the Volume85
Setting the Ring Tone85
Setting a Ring Tone for the Phone85
Setting a Ring Tone for an Account85
Setting a Ring Tone for a Group86
Setting a Ring Tone for a Contact86
Disabling the Key Tone86
Enabling Touch Tone86
Configuring Notification Sound86
Enabling Silent Mode87
Using Your Phone with PC88
Connecting the PC to the Phone88
Setting the Phone as PC Audio Device89
Setting the Phone as PC Audio Device Via Softphone89
Setting the Phone as PC Audio Device Via PC90
Holding/Resuming the PC Audio90
Muting or Unmuting the Microphone90
Using the CP Wireless Microphone CPW6591
CPW65 LED Instructions91
Charging the CPW6592
Turning the CPW65 on or off92
Registering the CPW6592
Registering the CPW65 with Another Phone93
Unregistering the CPW6593
Muting or Unmuting the CPW6593
Viewing CPW65 Information94
Finding the CPW6594
Using Star Connection Feature95
State Indicator of CP965 Star Connection95
Configuring the Primary Phone95
Setting up a Star Connection Group95
Sending Broadcast from Primary Phone96
Removing a Subsidiary Phone96
Dissolving a Star Connection Group96
Finding a Subsidiary Phone96
Stop Finding a Subsidiary Phone97
Configuring the Subsidiary Phone97
Joining a Star Connection Group97
Quitting a Star Connection Group97
Finding a Primary Phone98
Stop Finding a Primary Phone98
Connecting a Mobile Phone Using Bluetooth99
Activating the Bluetooth Mode99
Pairing and Connecting the Bluetooth-Enabled Mobile Phone99
Syncing the Mobile Contacts to the Phone100
Enabling the Mobile Contacts Sync Feature100
Viewing Your Mobile Contacts100
Handling a Mobile Phone Call on the Phone101
Configuring the Phone Audio Feature101
Configuring the Media Audio Feature101
Renaming the Paired Bluetooth-Enabled Mobile Phone102
Disabling Bluetooth Device Discovery102
Changing Your Phone's Bluetooth Name102
Unpairing the Mobile Phone103
Disconnecting the Bluetooth-Enabled Mobile Phone103
Deactivating the Bluetooth Mode103
Wireless Network104
Activating the Wi-Fi Mode104
Connecting to the Wireless Network104
Connecting to an Available Wireless Network Manually104
Adding a Wireless Network Manually105
Viewing the Wireless Network Information105
Disconnect from a Wireless Network105
Deactivating the Wi-Fi Mode106
Using Your Phone with PSTN Account107
Connecting the Expansion PSTN Box CPN10107
Configuring the PSTN Account107
Selecting the Country for PSTN Use107
Configuring the Flash Time108
Basic Call Features108
Conference108
Recording Using a USB Flash Drive109
Unavailable Features for PSTN109
Maintaining Your Phone110
Investigating Warnings110
Clearing Warning Icon110

Yealink CP935W - Page 9

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