Yealink W53 Series User Manual

Yealink W53/60 Quick Start Guide
Dialling Numbers
There is no need to dial ‘9’ for an outside line if you previously had to.
Dial the number (including area code) on the handset then press the key
or the green button .
To end the call, press the red button .
Open Transfer
(Transfer a call with announcing)
1. Answer the call using the
green button .
2. Press the ‘TRAN’ button.
3. Dial the extension you wish to
transfer to or select from ‘Directory’.
4. Press either the key or the green
button .
5. Wait for your colleague to answer.
6. Press either the ‘TRAN’ key or the
‘Transfer’ soft key to send the call
to your colleague.
7. If your colleague is unavailable
you can bring the call back to your
handset by pressing the ‘Back’
soft key.
Transferring Calls
Blind Transfer
(Transfer a call without announcing)
1. Answer the call.
2. Press the ‘TRAN’ key.
3. Dial the extension you wish to transfer
the call to or select from ‘Directory’.
4. Press either the ‘TRAN’ key or the
‘Transfer’ soft key.
On Hold
1. Answer the call.
2. Press the ‘Option’ soft key.
3. Select ‘Hold’.
4. To bring the call back, press the
‘Resume’ soft key.
DND (Do Not Disturb)
1. Press the button.
2. Using the arrow keys, scroll
to ‘Call Features’ .
3. Select ‘Do Not Disturb’.
4. Select your user.
5. Using the arrow keys, scroll
left or right to enable or
disable ‘Do Not Disturb’.
6. ‘Do Not Disturb’ enabled will
be indicated by a symbol
at the top of the screen.
*Please note placing your phone on ‘Do Not Disturb’
will send all calls that come to you, straight to your
voicemail. If a call comes in to a group that you are
a part of and everyone in that group is on DND, this
will send the call to the group voicemail.
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Yealink W53 Series Specifications

General

Brand	Yealink
Model	W53 Series
Category	IP Phone
Language	English

Summary

Dialling Numbers

Transferring Calls

Blind Transfer

Transfer calls without announcing the recipient.

Open Transfer

Transfer calls after announcing the recipient.

Do Not Disturb (DND)

Configure DND Status

Enable or disable DND via call features to redirect incoming calls to voicemail.

Call Hold

Place and Resume Calls

Temporarily put calls on hold and resume them using soft keys.

Call History

Access Call Logs

View all, missed, placed, and received calls using the history feature.

Voicemail Management

Check Voicemail from Extension

Access voicemail from your own extension using a code and password.

Check Voicemail from Another Extension

Access voicemail from a different extension using a code and mailbox number.

Record Voicemail Greetings

Record personal or group voicemail greetings via the options menu.

Call Pickup

Group Pick Up

Answer a call ringing in your group using a specific code.

Direct Pick Up

Answer a specific extension's call using its number.

Address Book

Search and Call Contacts

Access the directory to find and call contacts by name or number.