Yealink W56P - Setting up the Charger Cradle

21
Call Transfer
You can transfer a call to another party in three dierent ways:
• Blind (Cold) Transfer: Transfer a call directly to another party without
consulting or introducing the caller.
• Semi-Attended Transfer: Transfer a call when receiving the ring-back.
• Attended (Warm) Transfer: Transfer a call with prior consulting or an
introduction.
To perform a blind (cold) transfer:
1. During a call, press Options, and then select Transfer. Or you can press the
TRAN button.
2. Enter the phone number or handset you want to receive the transferred call.
3. Press Transfer or TRAN.
To perform a semi-attended or attended (warm) transfer:
1. During a call, press Options, and then select Transfer. Or you can press the
TRAN button.
2. Choose where to route the call in one of these ways.
• Enter the phone number or handset you want to receive the transferred
call. Press the Call (green phone) button.
• Press Directory, and select the desired contact. If a contact has both an
oce number and a mobile number, select the desired number. Then
press the Call (green phone) button.
3. Select Transfer to connect the parties.
To transfer a call to another party when there are two calls on the handset:
1. Place the first call.
2. Put the first call on hold, and place the second call.
3. Select the call you want to transfer.
4. Press Options and then Call Transfer.
5. The screen will display the target phone number that will receive the
transferred call. Press Transfer to connect the parties.