Cleaning Card Considerations
Use a cleaning card to remove debris that has built-up on the platen. Avoid scrubbing or vigorously
rubbing the platen; otherwise, the surface could be damaged.
1. Open the printer and remove labels.
2. Place the cleaning card into the label path so that it is under the guides and it extends between
the print head and platen roller.
3. Close and latch the printer.
4. With the power switch on, press the feed switch to move the cleaning card through the printer.
5. Discard the card after use.
Platen Considerations
The standard platen (drive roller) normally does not require cleaning. Paper and liner dust can
accumulate without effecting print operations. Contaminates on the platen roller can damage the
print head or cause the media to slip when printing. Adhesive, dirt, general dust, oils and other
contaminates should be cleaned immediately off the platen.
However, the non-stick platen roller on linerless media printers requires frequent cleaning to keep
adhesive buildup from occurring and transferring to the print head and the media path. Keep a new
platen available as a spare and install it whenever the printer has significantly poorer performance,
print quality or media handling. If sticking or jamming continues even after cleaning, you must
replace the platen.
The platen can be cleaned with a fiber-free swab (such as a Texpad swab) or a lint free, clean, damp
cloth very lightly moistened with medical grade alcohol (70% pure or better).
1. Open the media door and remove the media.
2. Clean the platen surface with the alcohol moistened swab. Rotate the platen while swabbing.
Repeat this process two to three times with a new swab to remove residual contaminates.
Adhesives and oils, for example, may be thinned by the initial cleaning but not completely
removed.
3. Discard the cleaning swab or pen after use.
Allow the printer to dry for one minute before loading labels.
Lubrication
No lubricating agents of any kind should be used on this printer! Some commercially available
lubricants, if used, will damage the finish and the mechanical parts inside the printer.
8 980358-001 Rev. B
To Next Page
Loading...
Need help?
General
