Status Light Error Resolutions
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P1032729-003 Rev. A GT800™ Thermal Transfer Printer User Guide 9/30/2014
8. FLASH memory is not programmed.
• Return the printer to an authorized reseller.
9. The printhead or motor has had a critical failure.
• Return the printer to an authorized reseller.
• The printhead may have had a ‘THERMAL SHUTDOWN’ error. Turn off the printer
power and let the printer sit for several minutes before reapplying power. If it still get
the error, return the printer to an authorized reseller.
10. The printer is defragmenting memory.
Caution • Do NOT turn off the printer power during defragmentation. Doing so can damage
the printer.
• Defragmentation is a normal operation of the printer – necessary to manage the memory
space for optimal use. The printer will defragment its memory both after a factory default
and when the printer detects that memory defragmentation is required.
When the printer is in this condition, allow it to finish defragmenting. If this warning occurs
frequently, check the label formats. Formats that frequently and repeatedly write to and
erase from memory may cause the printer run defragmentation routines. Using formats that
avoid frequent and repeated memory write/erase event will minimize the need for
defragmentation.
• If this warning condition does not go away, contact Technical Support. The printer
requires service.
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