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Print Quality Problems
9/30/2014 GT800™ Thermal Transfer Printer User Guide P1032729-003Rev. A
A EPL label format was sent to, but not recognized by, the printer.
• Is the printer in pause mode? If so, press the Feed button.
• If the printer has label dispensing enabled, the printer may be waiting for the label to
be removed. The liner/web must be properly threaded through the label dispenser
mechanism (peeler) to correctly operate in label dispense mode, refer to Label
Dispenser Option on page 58.
• If the status LED is on or flashing, refer to What the Status Light is Telling You
on page 82.
• Make sure the data cable is correctly installed.
• A communications problem has occurred. First, make sure that the correct
communications port (USB) on the computer is selected. Refer to Connecting your
Printer to a Computer on page 29 in the Getting Started section.
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