Customer Information
9.11
Reporting Safety Defects
United States
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Zero
Motorcycles Inc.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or Zero
Motorcycles Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline
toll-free at:
1-888-327-4236 (TTY: 1-800-424-9153); go to
http://www.safercar.gov
; or write to:
Administrator
National Highway Traffic Safety
1200 New Jersey Avenue SE
Washington, DC 20590
You can also obtain other information about motor vehicle
safety from:
http://www.safercar.gov
Canada
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform Transport Canada, in addition to
notifying Zero Motorcycles Inc.
To contact Transport Canada, call their toll-free number:
+1-800-333-0510
United Kingdom, Europe, and Global Markets
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform your Zero Motorcycles authorized
dealer. If you are unable to resolve the issue with your
Zero Motorcycles authorized dealer you can contact Zero
Motorcycles Inc. directly on +1-888-786-9376, or through
our website at:
http://www.zeromotorcycles.com
Zero Owner's Manual (S and DS).book Page 11 Wednesday, February 28, 2018 11:21 AM
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