Trouble-shooting table
Symptom Possible cause Solution
Fails to dispense water.
Water isolating valve turned off.
Blocked filter, blocked meter tube,
blocked strainer, jammed ball
valve assy, airlock in transfer tube.
Check water supply valve.
Contact Zip authorised agent.
Water not boiling.
No power.
Faulty thermostat, faulty element,
faulty cut-out.
Check power supply.
Contact Zip authorised agent.
Runs out of boiling water and fails
to refill.
Outlet tap drips.
Overflow from vent.
Excessive steam from vent.
Power “on” but no heat.
Overload repeatedly tripping with
excessive steam.
Overload repeatedly tripping
without
excessive steam.
Internal adjustment,
blocked vent,
vented incorrectly (see page 8)
Contact Zip authorised agent.
Operation
Tap Operation
Boiling water
• Zip Hydroboil is fitted with a two-way tap for instant boiling water.
• For instant boiling water, gently pull the top of the tap forward.
• Boiling water will flow until the tap handle is released.
• This operation gives fingertip flow control for safe filling of cups and mugs.
• To fill larger vessels such as teapots and saucepans, rotate the tap 180º and depress it until it locks into a
horizontal position. Boiling water will flow until the tap is returned to its normal vertical position.
• This operation allows the vessel to be filled without holding your hand where it may be affected by steam.
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