26 807066 v1.00 03.21 HBP AB Install Instructions
Troubleshooting
Symptom Possible cause Solution
Fails to dispense water.
Water isolating valve turned
off.
Blocked filter, blocked meter
tube, blocked strainer,
jammed ball valve assy, airlock
in transfer tube.
Check water supply valve.
Contact Zip authorised agent.
Water not boiling.
No power.
Faulty PCB, faulty element,
faulty cut-out.
Check power supply.
Contact Zip authorised agent.
Runs out of boiling water
and fails to refill.
Outlet tap drips.
Overflow from vent.
Excessive steam from
vent.
Power “on” but no heat.
Overload repeatedly
tripping with excessive
steam.
Overload repeatedly
tripping without
excessive steam.
Internal adjustment. Contact Zip authorised agent.
In the event of a fault or failure, isolate power and water. Do not use the
appliance. Contact a Zip authorised service agent for assistance, service, spare
parts or enquiries.
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