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How to get warranty service
To obtain warranty service, please call (877) 817-1759. Please have the
following information available when you send the phone in for repair:
• A valid Proof of Purchase
• Return address
• Daytime phone number or fax number
• Model #
• IMEI # (Look for the 15-digit IMEI # behind the battery of the device.)
• Complete description of the problem
• Transportation prepaid
Other warranty programs
You may have other warranty programs with your purchase, such as
warranty exchange. If so, please refer to equipment package or the original
point of sale.
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INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE
TO THE MALFUNCTION OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN
RESPECT OF ANY CLAIM RELATED TO A PRODUCT. REPAIR OR REPLACEMENT OF
A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A
DEFECTIVE PRODUCT, AS PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND
EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO
THIS WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU “AS IS”.
SELLER MAKES NO OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS OF
ANY KIND, ORAL OR WRITTEN, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY
OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF
DEALING OR COURSE OF PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT OR
EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS
WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or allow limitations on how long an implied warranty
lasts, so the above limitations or exclusions may not apply to you. This limited
warranty gives you specic legal rights, and you may also have other rights
which vary from jurisdiction to jurisdiction.
For warranty service information, please call the following telephone number:
1-877-817-1759, 1-212-444-0502 or return to the point of sale for the products.
The retailer can return the units to ZTE authorized service center in US for
repair service.
Important: Please provide warranty information (proof of purchase) to ZTE in
order to receive warranty service at no charge. If the warranty has expired on
the device, charges may apply.
WARRANTY
WARRANTY
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