Zte WP560 - FAQ

ZTE WP560/960 User Manual
15 FAQ
Problems Solutions
No display on LCD after
the FWP is powered on
Check the status of power switch, quality and connection
of adapter and battery, otherwise change power adapter
or battery.
No display on LCD after
the FWP is powered on
when its power is
supplied by battery.
Check if the battery is correctly installed, if the battery
socket and plug are well connected, if the battery’s
connection is broken or has welding problem, otherwise
change the broken battery.
Can’t make long distance
calls
Check if the long distance setting of the FWP is enabled,
if enabled, please cancel this function according to the
User Manual
No indication of signal
strength
Change the antenna’s position; change the FWP’s place
when the network signal is weak; set the power switch to
“OFF” and then reset it to “ON” to check if the FWP
starts normally. If it can’t start normally, please contact
your seller.
No dialing tone after the
handset is picked up
Hang up and pick up the handset again; check the
connection between the phone and the handset.
Can’t have internet
access.
First check to see if USB data line is in good connection,
then operate according to the instructions in the disk.
Power off the FWP and power it on. If internet access
still fails, please contact your seller.
Other abnormalities First read the User Manual, check the connection of
power supply and antenna, if no abnormality is found,
power off the FWP and power it on again.
If the problems cannot be solved after the above handling, you may contact
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