GS1100 Series User’s Guide
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CHAPTER 4
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• Power, Hardware Connections, and LEDs
• Improper Network Cabling and Topology
4.1 Power, Hardware Connections, and LEDs
The Switch does not turn on. None of the LEDs turn on.
1 Make sure the Switch is turned on.
2 Make sure you are using the power adapter or cord included with the Switch.
3 Make sure the power adapter or cord is connected to the Switch and plugged in to an appropriate
power source. Make sure the power source is turned on.
4 Turn the Switch off and on.
5 Disconnect and re-connect the power adapter or cord to the Switch.
6 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 3.2.3 on page 26.
2 Check the hardware connections. See Section 3.1 on page 19.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the Switch off and on.
5 Disconnect and re-connect the power adapter or cord to the Switch.
6 If the problem continues, contact the vendor.
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