Chapter 17 Troubleshooting
NSA210 User’s Guide
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• If you are using RAID 1 and the hard disk inside the NSA fails but the eSATA
hard disk is still working, you can remove the hard disk inside the NSA and
install the eSATA hard disk inside the NSA. Your NSA runs normally again, but
you will need to have another eSATA hard disk attached to the NSA in order to
employ RAID 1.
• If the eSATA hard disk in the RAID 1 volume fails, the NSA automatically repairs
a degraded RAID if you connect an empty eSATA hard disk without an existing
file system. If you connect an eSATA hard disk that is already formatted, you
must manually to turn it into a volume in the Storage > Volume screen. All
data in the hard disk is deleted.
17.8 External USB Drives
The COPY LED is red.
Copying files from a USB device failed. The USB device may not be compatible
with the NSA. Try save the files onto a computer and then from the computer to
the NSA (through the network connection).
17.9 Firmware
I want to know the firmware version of my NSA.
Go to the Status screen. The Firmware field shows you the current firmware
version running.
17.10 File Transfer
I want to transfer my file(s) from my local computer or storage device to the NSA.
• After you initialize your hard disk, you can directly access the folders in your
NSA and transfer files in the same way you transfer files in your local computer:
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