2N EasyGate User Manual

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9. Troubleshooting
No LED is on after power up
• Check the power supply.
All LEDs are on. No call is currently in progress.
• EasyGate is in the special PCManager-based programming mode - exit the
PCManager to reset EasyGate.
• Try to switch EasyGate off and on, the LEDs should go off in 3s and signal the
status of EasyGate.
EasyGate does not register to GSM
• Check the SIM card.
• Check the PIN.
• Check the antenna connection.
• Select a place with a good GSM signal.
No tone can be heard after line off-hook
• Check the telephone line connection.
• EasyGate is not initialized properly upon start (approx. 10s after power up).
• EasyGate is not supplied with power.
EasyGate keeps transmitting a tone during dialing, not receiving the dialing
• Select the correct dialing type (DTMF or pulse).
EasyGate does not communicate with PC
• Check the serial cable connection.
• Check the COM number setting on PC.
• Check the COM parameters (1200-115200 bps, 8N1).
• EasyGate is not registered to GSM network.
• A dialing or outgoing call establishing process takes place on EasyGate.
• An incoming call is ringing on EasyGate.

2N EasyGate Specifications

General

Device type	Cellular network gateway
Market positioning	Business
Data network	GPRS, GSM
GSM bands supported	850, 900, 1800, 1900 MHz
GPRS multislot class	10
Input voltage	12 V
Operating temperature (T-T)	0 - 45 °C

Weight and Dimensions

Dimensions (WxDxH)	170 x 130 x 45 mm