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Feature Feature Code Entry Description
Display Software
Version
Feature + 6 + 837
Displays the current version of VCX software
running on the phone.
Do Not Disturb
(Enable/Disable)
Feature + 6 + 446
Or
*446
See Activating Do Not Disturb.
Forced Account
Code
Feature + 6 + 888, then <your
forced account code>+ #, then
<outside party number>
See Forced Account Code.
Hands Free Feature + 6 + 100
Enables or disable the Hands-Free feature.
See Using the Hands Free Feature.
Hold Feature + 6 + 402 See Putting a Call on Hold.
Hunt Group/ACD
Group or Broadcast
Group Login/Logout
Feature + 6 + 971, then <hunt group
number/ACD group number>
Or
*971*<hunt group number/ACD
group number >
See Hunt Groups and ACD Groups.
ACD Group Status Feature + 6 + 973
See ACD Groups
.
Override Wrap Up Feature + 6 + 974
See ACD Groups
.
Extend Wrap Up Feature + 6 + 975
See ACD Groups
.
Login/Logout (phone) Feature + 6 + 128
Malicious Call Trace Feature + 6 + 119
Logs and sends notifications when entered
during a call. See Activating Malicious Call
Trace.
Mute Feature + 6 + 101 See Muting Calls.
Mute Ringer Feature + 6 + 489 See Mute Ringer.
OK Feature + 6 + 120
Displays OK in the Display Panel. Used to
make a call without waiting for the call
completion time-out value to expire.
Password Stored
Locally
Feature + 6 + 434, then <current
password>
Stores the password you use to log in to your
telephone on the telephone (locally). If you
use the VCX User Interface to change your
password, use this feature code to set the
password stored on the phone, thus
synchronizing the passwords. See VCX User
Interface online help for more information.
Redial Feature + 6 + 401 See Redialing a Call.
Release Feature + 6 + 111 Cancels the current operation.
Remote Call Forward
Feature + 6 + 468, then <extension
to forward> + #, then <destination>
+ #
Or
*468*<extension to forward>
*<destination>
See Remote Call Forward.
Retrieve Voice Mail
Feature + 6 + 600
Or
*600
The first entry simulates pressing the MSG
button. The second entry allows you to leave
a message in another mailbox or access
your own mailbox. Follow the prompts.
Serial Transfer Feature + 6 + 471
Transferred call returns to attendant at the
end of the call. See Serial Transfer.
Silent Monitor Feature + 6 + 425 See Silent Monitor and Barge In.
Silent Monitor Block Feature + 6 + 429
Allows an agent to make a private call by
blocking an attempt to monitor the agent
phone. See Silent Monitor and Barge In.