3M Drive-Thru G5 - Page 51

50 Installation Instructions G5 - Revision C, September 2019
3M™ Drive-Thru System Model G5
Basestation Reboot Time
IMPORTANT NOTE
i
It may take anywhere between 2:40 minutes to 3:15 minutes for the Basestation to become operational after you perform a system
reboot by either:
• Using Menu option 17 of the System Menu (as described in “Reboot System” on page 45).
• Disconnecting the main power to the Basestation, waiting for 10 seconds, and then connecting the power back to the Basestation.
You can either disconnect the power to the Basestation by unplugging the:
• Barrel Plug at the Basestation (after removing the cover to the Basestation) or
• 3-pin plug to the wall socket (that provides the power).
Both procedures are illustrated in Figure 28.
No vehicle alert tone in headset. Backup switch not completely pressed
(i.e., one of the other two buttons is
pressed).
Press the other button into the correct
location.
XT-1Headset(s) amber LED flashing
G5 Headset(s) Green & Red LED
flashing.
Headset(s) not registered. Register the headset(s).
Headsets say “Out of Range.” Possible WiFi congestion in the store. Move the operating channels on all the
WiFi Access Points to Channel 11.
A WiFi Access Point (to provide WiFi to
dining guests) is very close to the
Basestation
Move the Access Point to at least 15 feet
away from the Basestation.
You are operating the headset outside of
its normal operating range of the store
environment.
Walk the headset back towards the
Basestation. If the range to this area is
required, consider installing a 3M Range
Extender. Call for authorized service
to help.
Inbound and Outbound audio
completely lost on headset and/or
on ALL headsets.
Unplug the power to the Basestation,
wait for a couple seconds and re-plug
the power to the Basestation.
The basestation displays the
message “MSP FAIL: No Memory
left for Allocation.”
Vehicle detection or other GPIO is
active during the boot process.
Unplug the power to the Basestation,
wait for a couple seconds and re-plug
the power to the Basestation.
The basestation displays the
message “Info audio test failed –
rebooting.”
Unplug the power to the Basestation,
wait for a couple seconds and re-plug
the power to the Basestation.
Problem Possible Cause Solution