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3M Drive-Thru G5 User Manual

3M Drive-Thru G5
69 pages
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Installation Manual
Improving
communications
that drive business
3M
Drive-Thru System G5: G5 Basestation Model G5B1,
G5 Headsets and XT-1 Headsets

Table of Contents

Other manuals for 3M Drive-Thru G5

Questions and Answers:

3M Drive-Thru G5 Specifications

General IconGeneral
TypeDrive-Thru Headset
ModelG5
DurabilityRugged Design
WeightLightweight
MicrophoneNoise Cancelling
CompatibilityDrive-thru systems
Frequency2.4 GHz

Summary

1. Overview

A. Safety Information

Read and follow all safety information for installation and operation to prevent injury or damage.

B. Other Conventions

Covers FCC/Industry Canada information, RF exposure, and device compliance statements.

2. Installation

A. Overview of Installation

Outlines the main steps involved in installing the 3M™ Drive-Thru System G5.

B. Required Materials (Not Supplied)

Lists essential materials and tools needed but not included with the system for installation.

C. Design the Installation

Guides on determining drive-thru types and planning the system layout for optimal installation.

D. Install the Battery Charger

Instructions for installing and using the G5 Headset Charging Station or 12-slot battery charger.

E. Install the Order Point Speaker and Microphone Assemblies

Details on installing recommended speaker and microphone systems and wiring.

F. Install the Vehicle Detector(s)

Instructions for installing vehicle detector loops, speakers, and microphones.

G. Assemble the 3M™ Drive Thru Headset G5

Steps to assemble the Control Pod, Carrier, and Battery to form a functional headset.

H. Install the Basestation

Guidelines for choosing a location, pre-testing signal range, and mounting the Basestation.

I. Connect the Components

Wiring terminal identification and information for connecting system components to the Basestation.

J. Basestation-to-Component Wiring

Best practices for wiring communication components to the Basestation for quality signal.

K. Auxiliary Detector Relays

Using Basestation vehicle detection circuits to operate auxiliary relays for external devices.

L. Installing Accessory Boards in the Basestation

Procedures for installing vehicle detector boards and backup modules into the Basestation.

M. Power Up

Instructions for powering up the system after installation is complete.

3. Configuration

A. Enter Configuration Mode

Steps to access the passcode-protected configuration area for system setup.

B. Navigating the Basestation Display

Explains how to use buttons to navigate and update configuration parameters on the display.

C. Finding the MAC Address of the G5 Basestation

Procedure to locate the Basestation's MAC address via the configuration menu.

D. Configuring with a Computer

How to configure the Basestation using a PC via its web server functionality.

E. Logging into the Basestation with a PC

Accessing and operating the Basestation remotely via a web browser.

F. Switching Between Lane 1 and Lane 2

Using the Lane button to switch the display between Lane 1 and Lane 2 settings.

G. Menu Options for Lane 1 and Lane 2

Overview of menu options available for Lane 1 and Lane 2 configurations.

H. Change Basic Volume Settings

Adjusting inbound mic, outbound talk, vehicle alert, and greeter message volumes.

Registering Headsets

Procedure to register G5 and XT-1 headsets to the Basestation for use.

Remove Headsets

Steps to unregister lost, destroyed, or repaired headsets from the system.

List All Headsets

How to view a list of all registered headsets on the Basestation.

Resetting Inactive Days

Manually resetting the number of inactive days for any headset to zero.

Checking Headset Software Revision

Procedure to check the software revision number of a connected headset.

Identifying Headset Serial Number

Method to identify headset serial numbers using the Basestation's setup menu.

I. Change Noise Reduction Level

Adjusting inbound mic noise reduction and acoustic echo cancellation levels.

J. Set System Date and Time

Procedure for setting the system's current date and time accurately.

K. Change Global Settings

Configuring global options like language, duplex mode, and prompts.

L. Haptics "Vibration” Alerts and Blue LED Alerts on Headsets

Enabling or disabling vibration and blue LED alerts for G5 Headsets.

M. Order Taking Modes Setup

Configuring which order-taking modes are displayed on the Run Menu.

N. Change Site Scheduling

Setting regular and holiday/exception schedules for store open/close times.

O. Change Site Information

Entering site-specific information for warranty registration and service calls.

Digital IO Setup

Configuring General Purpose Input/Output (GPIO) ports for specific actions.

P. Change Passcodes

Customizing user and installer passcodes for enhanced system security.

Q. Split- and Cross-Lane Mode

Configuring how headsets operate in dual-lane installations (Split or Cross-Lane).

R. Installer Setup

Special setup options typically used by installers, including loading/saving settings.

S. Factory Setup (Restore Factory Defaults)

Restoring all system configuration settings to their original factory defaults.

T. Create and Load Templates

Saving and using Basestation configurations as templates for other units.

U. Reboot System

Procedure to safely power down and then power up the Basestation system.

V. Check the Revision Levels

Viewing the current revision levels and serial numbers of the Basestation.

W. Change the Microphone Preamp Gain

Adjusting the microphone preamp gain for optimal audio quality.

X. Installer Access

Information on the default installer passcode for system access.

4. Troubleshooting

A. Headset Indicator Lights

Describes headset indicator light modes for troubleshooting battery and operational status.

B. General Troubleshooting

Lists common problems and their solutions for the drive-thru system.

5. Appendix: Declaration of Conformity

5. Appendix: Basestation Specifications

A. Physical

Specifies the physical dimensions of the G5 Basestation Model G5B1.

B. Electrical

Details electrical specifications like input power, radio frequency, and speaker output.

C. Functional

Lists functional parameters such as max order points, headsets, and operating temperature.

D. Antennas

Approved antenna types and maximum permissible gain for the Basestation.

E. Magnetic Loop Detectors

Information on approved magnetic loop detectors and their operating frequency.

6. Appendix: Induction Loop and Vehicle Detector Board Specifications

A. Internal Vehicle Detector Board Specifications

Specifications for the internal vehicle detector board, including size and connector type.

B. Saw - In Loop Specifications

Details on loop sealant and loop wire specifications for installation.

C. Prefab Loop Specifications

Specifications for prefabricated loop inductance, tubing, wire, and lead-in cable.

7. Appendix: G5 Charger Specifications

A. Physical

Physical dimensions and weight for G5 Headset Charging Station and 12-slot charger.

B. Electrical

Electrical specifications, including input power and voltage requirements.

C. Functional

Functional parameters like maximum operating temperature and humidity.

8. Appendix: Best Practices

A. PreAmp Setting

Guidance on setting the PreAmp gain based on microphone and cable type.

B. Volume Control

Guidelines for managing volume levels to prevent distortion and improve communication.

C. Optimizing Installation

Steps to reduce installation time and customer complaints, including power and connections.

D. Dealing with Delay/Echo

Flowchart and tips for troubleshooting and cancelling audio delay or echo issues.

9. Appendix: 3M™ Acoustic Kit Installation Guide

A. System Components

Lists the materials included in the 3M™ Acoustic Kit for installation.

B. Installation Guidelines - Separate Housings

Procedures for installing acoustic materials in separate microphone and speaker housings.

C. Installation Guidelines - Single Housing

Procedures for installing acoustic materials when microphone and speaker are in one housing.

10. Appendix: Loop and Cable Condition Test

A. Lineal Conductor Resistance and Inductance

Procedure to measure loop wire resistance and inductance for condition testing.

B. Insulation Resistance

Method to test loop wire insulation resistance for damage or leakage.

11. Appendix: Upgrading a Single-Lane Basestation to a Dual-Lane

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