3M HCD-1 - TROUBLESHOOTING GUIDE

12
TROUBLESHOOTING GUIDE
Problem
Likely C
ause(s)
Actions
Unpleasant flavor
or smell
Hot water is not used for a long
time.
Drain the hot water tank and refill it before re
-
use.
The filter needs to be replaced
.
Replace the filter
. Please contact 3M certified
professional.
The dispenser is not used for a long
time.
The tank needs to be cleaned.
Please contact
3M certified professional.
Both hot and cold
water cannot be
dispensed.
Water supply is not connected.
•
Open the water supply valve.
• Check if the supplying hose is bent.
• Check if water source is supplied.
Hot and Cold buttons are not
switched on.
Tap the Hot and Cold buttons and ensure their
respective indicators are lit. Wait for the
desired temperature level to be reached (as
indicated by Hot and Cold Water Temperature
levels).
Hot water
can
not
be dispensed
while cold water
can.
Safety Button is locked
.
•
Tap to unlock Safety Button.
• Press the hot water level within 3 seconds
after tapping the Safety Button.
Hot
button is
not switched on.
Tap the Hot button and ensure its indicator is
lit. Wait for the desired temperature level to
be reached.
Hot water lever is not working
.
Please contact 3M c
ertified professional.
Hot water is not
hot enough, or
not at desired
temperature.
The hot water function is not
switched on.
Tap the Hot button to
turn on the hot water
function.
Too much hot water has been
dispensed. Hot water tank is now
empty.
Wait for 30 minutes before dispensing.
Hot water has the same
temperature as water supply.
Turn off the Hot water function and contact
3M certified professional.
Econ Mode is switched on and the
surroundings are dark. In Econ
Mode, the heater is operated less
frequently, hence causing the hot
water to have lower temperatures.
Turn off Econ Mode. Wait until
the
desired
temperature level is reached before
dispensing water.
The Hot Water Temperature
indicator is not lit.
Set the hot water temperature to level 1 or
higher.
Cold water is not
cold enough, or
not at desired
temperature.
The
cold water function
is not
switched on.
Tap the Cold button
to turn on the cold water
function.
Too much cold water has been
dispensed. Cold water tank is now
empty.
Wait for 60 minutes before dispensing.
Econ Mode is switched on and the
surroundings are dark. In Econ
Turn off Econ Mode. Wait until
the
desired
temperature level is reached before