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Provides a general overview of the Performance Series Intercom System and its intended applications.
Details the five operational states: Standby, Listen, Talk, All Call, and Off Line modes.
Explains how to momentarily disconnect from a call, greet a new caller, and return to the previous call.
Describes how to communicate between different Station Selectors.
Details the purpose and function of each key on the operating keypad.
Explains how multiple Station Selectors interact and lock out each other when connected.
Instructions on adjusting the Station Selector volume through 15 levels using arrow keys.
Step-by-step guide for attendant to answer a single call from a Call Station.
How to handle and answer multiple calls waiting in the queue.
Detailed steps for placing multiple calls on hold and switching between them.
Methods to initiate calls from a Station Selector to a Call Station.
How to broadcast a message to all Call Stations simultaneously.
Instructions for paging another attendant at a different Station Selector.
How to accept or ignore an incoming page request from another Station Selector.
Details how to put the Station Selector in an inactive state and how to exit it.
Explains the 'NO COMMUNICATION' error message and contact information for support.
Provides a general overview of the Performance Series Intercom System and its intended applications.
Details the five operational states: Standby, Listen, Talk, All Call, and Off Line modes.
Explains how to momentarily disconnect from a call, greet a new caller, and return to the previous call.
Describes how to communicate between different Station Selectors.
Details the purpose and function of each key on the operating keypad.
Explains how multiple Station Selectors interact and lock out each other when connected.
Instructions on adjusting the Station Selector volume through 15 levels using arrow keys.
Step-by-step guide for attendant to answer a single call from a Call Station.
How to handle and answer multiple calls waiting in the queue.
Detailed steps for placing multiple calls on hold and switching between them.
Methods to initiate calls from a Station Selector to a Call Station.
How to broadcast a message to all Call Stations simultaneously.
Instructions for paging another attendant at a different Station Selector.
How to accept or ignore an incoming page request from another Station Selector.
Details how to put the Station Selector in an inactive state and how to exit it.
Explains the 'NO COMMUNICATION' error message and contact information for support.
The 3M Wired Intercom System, Performance Series Models 2470 and 2475, is a two-way audio communication system designed for environments such as service stations, convenience stores, and other similar applications. The system facilitates communication between a keypad interface, referred to as a Model 2475 Station Selector, and several remote Call Stations. Additionally, it supports paging communication between different Station Selectors.
The core of the system is the Model 2470 Communications Controller, which manages the audio communication. The Model 2475 Station Selector serves as the user interface, featuring a keypad for operation and a microphone for transmitting audio.
The system operates in five distinct modes:
The Station Selector features a keypad with several dedicated keys:
When a customer presses the "Push for Service" button at a Call Station, the Station Selector beeps and displays "Q=01" (indicating one call in the queue) along with the Call Station's number and name. To answer, the attendant holds down the TALK key and speaks into the microphone. The display clears "Q=01" and shows "TLK." Releasing the TALK key switches to Listen mode ("LIS"). To end the call, the attendant presses the STD BY key, returning the display to "SBY."
The system can manage up to 24 Call Stations, queuing calls in the order received. "Q" on the display indicates the number of calls in the queue. In Standby mode, the Station Selector beeps to alert of incoming calls. To answer, the attendant presses the TALK key, which reduces "Q" by one and displays the first Call Station in the queue. Subsequent calls are answered by repeating this process.
The Hold feature allows an attendant to place a current call on hold to answer a newer call, then return to the original call. If a call is in progress (e.g., with Call Station 12) and another station calls in, the display shows "Q=01, LIS," and the current Call Station. To use Hold, the attendant presses the HOLD key. The display shows "HOLD = 01" and "SBY," and the Station Selector beeps. The current call is on hold. The attendant then presses the TALK key to answer the new call (e.g., Call Station 8), which clears "Q=01" and displays the new station with "TLK." To place this second call on hold, the attendant presses HOLD again, showing "HOLD = 02" and "SBY." To return to the first call, the attendant presses HOLD, which displays "HOLD = 01" and "LIS," connecting to the first caller. After conversing, pressing STD BY returns to "HOLD = 01" and "SBY." Pressing HOLD again connects to the second caller.
There are three methods to initiate a call from a Station Selector to a Call Station:
Paging allows communication between two Station Selectors.
When a page request is received, the display shows "PAGE:REQUEST:SBY" and the paging Station Selector's number. The speaker emits a distinctive alert tone. To respond, the attendant presses TALK, which displays the paging Station Selector number. To ignore the page, the attendant presses STD BY. After talking, pressing STD BY ends the conversation.
The Off Line mode is equivalent to turning off the Station Selector. In this mode, the Station Selector does not respond to call requests and does not beep. To enter Off Line mode from Standby, the attendant repeatedly presses the down arrow key until the minimum volume level is reached, and "OFF LINE" is displayed. To exit Off Line mode and return to Standby, the attendant presses the up arrow key once. The audio level is automatically set to the mid-level of 8.
The system displays one error message: "ERROR! NO COMMUNICATION." If this message appears, users are advised to contact their 3M authorized dealer or 3M Technical Support at 800-328-0033.
The manual also includes FCC Information, stating that the device complies with part 15 of the FCC rules, must not cause harmful interference, and must accept any interference received. It also warns that changes or modifications not expressly approved by the responsible party could void the user's authority to operate the equipment.
General| Brand | 3M |
|---|---|
| Model | Performance Series |
| Category | Intercom System |
| Language | English |
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