ENGLISH 11
Troubleshooting
Problem Possible Reason Recommended Action
Battery is drained. Replace with a new battery. Nothing
appears in the
display, even
when the power
is turned on.
Battery polarities are not
in the correct position.
Reinstall the battery with their
negative and positive end
matching those indicated in the
battery compartment.
The cuff is not fastened
properly.
Fasten the cuff correctly.
You moved your arm or
body during the
measurement.
Make sure you remain very still
and quiet during the
measurement.
The cuff position is not
correct.
Sit comfortably and still.
Ensure that the cuff is at the
same level as the heart.
The unit does
not measure.
Readings are
too high or too
low.
If you have a very weak or
irregular heart beat, the device
may have difficulty in determining
your blood pressure.
The value is different from
that measured at a clinic
or doctor’s office.
See “Why measure blood
pressure at home?”.
Other
Remove the battery. Place it back
properly and try the
measurement again.
Note: If the actions described above do not solve the problem, contact the dealer.
Do not attempt to open or repair this product, as any attempt to do so will make
your warranty invalid.