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Aastra 6731I User Manual

Aastra 6731I
214 pages
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User Guide
6731i IP Phone6731i IP Phone
41-001270-01
Rev 00
Release 2.4

Table of Contents

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Aastra 6731I Specifications

General IconGeneral
NetworkDual 10/100 Mbps Ethernet ports
ProtocolSIP
SpeakerphoneYes
PowerPoE (802.3af) or AC adapter
Headset PortYes, RJ9
Dimensions22 cm x 20 cm x 8 cm
Weight0.9 kg
LinesUp to 6 SIP lines

Summary

About This Guide

Documentation

Describes other Aastra 6731i IP Phone Installation, User, and Administrator Guides.

Introduction

Phone Features

Lists key features of the 6731i IP Phone, including LCD screen and programmable keys.

Requirements

Lists the necessary environment for the 6731i IP Phone, including PBX and network needs.

Installation and Setup

Provides guidance on initial phone setup and refers to installation guides.

Getting Started

Plugging in and Starting the Phone

Details the phone's boot-up sequence, including configuration and network initialization.

Idle Screens

Describes the phone's display states when not in use, including main screen and temporary messages.

Incomplete Configuration

Explains the 'Incomplete Config' error message and suggests contacting the administrator.

No Service

Explains 'No Service' or 'Network Disconnected' states and troubleshooting steps.

IP Phone Keys and Key Descriptions

Key Panel

Identifies keys on the phone's panel and their basic functions like Hold and Redial.

Navigation Keys

Explains the function of arrow and navigation keys for menu scrolling and selection.

Speaker Key

Describes the speakerphone activation key for handsfree calls.

Options Key

Explains how to access phone settings and options for customization.

Callers List Key

Describes accessing the list of received calls for viewing or redialing.

Conference Key

Explains initiating conference calls with active parties.

Transfer Key

Describes transferring calls to other numbers or extensions.

Line/Call Appearance Keys

Explains keys for managing lines and call appearances with status lights.

Programmable Keys

Details various functions assignable to programmable keys like Save, Delete, and Directory.

Methods for Customizing Your Phone

Phone Options via the IP Phone UI

Explains customizing phone settings via the device's interface menu.

Simplified Options Menu

Describes a streamlined settings menu that may be configured by the administrator.

Using the IP Phone UI

Provides step-by-step instructions for navigating and changing settings via the phone's UI.

Phone Options via the Aastra Web UI

Explains customizing phone settings via a web browser interface.

Phone Status

Phone Status via IP Phone UI

Describes how to view phone status, network info, and firmware on the device.

Finding Your Phone's IP Address

Explains how to locate the phone's IP address needed for web access.

Phone Status via the Aastra Web UI

Describes viewing phone status, network, and SIP account details via the web interface.

Customizing Your Phone

Ring Tones and Tone Sets

Explains how to configure ring tones and country-specific tone sets.

Contrast Level

Explains how to adjust the LCD display contrast level.

Set Audio

Explains how to configure audio modes and headset microphone volume.

Time and Date

Covers setting the phone's time, date, time zone, and date formats.

Language

Describes language support and how to specify screen and input languages.

User Password

Setting a User Password

Explains how to set or change the user password for phone security.

Resetting a User Password

Explains how to reset a forgotten user password to the factory default.

Restarting Your Phone

IP Phone UI

Provides steps to restart the phone using its own interface.

Aastra Web UI

Provides steps to restart the phone using the Aastra Web UI.

Phone Lock

Lock the Phone

Describes how to lock the phone to prevent unauthorized use or configuration.

Unlock the Phone

Describes how to unlock the phone using the user password.

Defining an Emergency Dial Plan

Explains how to set emergency numbers for quick dialing.

Line Keys and Programmable Keys

Multiple Line and Call Appearance Keys

Explains the function and behavior of line/call appearance keys.

Programmable Keys

Details various functions assignable to programmable keys on the phone.

Line Key

Explains how to configure a programmable key to act as a line/call appearance key.

Creating a Speeddial Key

Explains how to set up speed dial numbers for quick dialing.

Editing Speeddial Keys

Describes how to modify existing speed dial entries.

Do Not Disturb (DND) Key

Explains the DND feature and its configuration via programmable keys.

Busy Lamp Field (BLF) Key

Explains the BLF feature for monitoring the status of other extensions.

Automatic Call Distribution (ACD) Key (for Sylantro Servers)

Explains the ACD feature for distributing calls from a queue.

Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)

Explains the DCP and GCP features for intercepting calls on monitored extensions.

Call Forward Key

Explains how to configure a programmable key for call forwarding.

XML Key

Explains how to configure keys to access XML applications.

Intercom Key

Explains how to configure a programmable key for intercom calls.

Phone Lock Key

Explains how to configure a programmable key for locking/unlocking the phone.

Paging Key (Sends the RTP Stream)

Explains how to configure a paging key for sending RTP streams.

Making Calls

Dialing a Number

Steps to dial a phone number using the handset, speakerphone, or headset.

Using Handsfree Speakerphone

How to use the speakerphone for handsfree calls.

Using a Headset

How to connect and use a headset with the phone.

Redial

Explains how to redial the last number or access the redial list.

Receiving Calls

Answering an Incoming Call

Steps to answer an incoming call using handset, handsfree, or headset.

Sending an Incoming Call to Voicemail

How to forward an incoming call directly to voicemail.

Handling Calls

Placing a Call on Hold

How to put an active call on hold and retrieve it later.

Transferring Calls

Overview of call transfer methods: blind and consultive.

Conferencing Calls

Overview of local and centralized conferencing methods.

Local Conferencing

Explains the default method for creating conference calls.

Centralized Conferencing (for Sylantro and Broadsoft Servers)

Explains server-based conferencing for multiple participants.

Ending Calls

How to terminate an active call.

Managing Calls

Directory List

Explains the phone's directory feature for storing contacts.

Callers List

Explains the call log feature for tracking incoming and outgoing calls.

Account Configuration (DND and Call Forwarding)

Explains how to configure Do Not Disturb and Call Forwarding settings.

Missed Calls Indicator

Explains the missed calls indicator and how to access/clear missed calls.

Voicemail

How to access and use the voicemail feature.

Additional Features

WebApps

Explains the WebApps feature for accessing XML-based applications.

Suppress DTMF Playback

Explains enabling/disabling DTMF suppression for faster dialing.

Enable/Disable Call Waiting

Explains how to enable or disable the call waiting notification feature.

Incoming Call Interrupts Dialing

Explains feature for handling incoming calls during dialing.

Preferred Line and Preferred Line Timeout

Explains configuring preferred line focus and timeout settings.

Goodbye Key Cancels Incoming Calls

Explains Goodbye key behavior for managing incoming calls during active calls.

Message Waiting Indicator

Explains configuring the Message Waiting Indicator (MWI) LED.

Incoming Intercom Call Features

Explains behavior of incoming intercom calls and related settings.

Group RTP Paging (receives RTP streams)

Explains configuring the phone to receive RTP streams for paging.

Use LLDP ELIN

Explains LLDP ELIN for using location info as caller ID for emergency calls.

Available Features Enabled by Administrators

Autodial (Hotline and Warmline)

Explains the autodial feature for automatic number dialing when off-hook.

Centralized Conferencing

Explains server-based conferencing for multiple participants.

Configurable Save and Delete Keys

Details making the Save and Delete keys programmable.

Troubleshooting Solutions

Why is my display blank?

Basic check for power issues when the phone display is blank.

Why is my speakerphone not working?

Troubleshooting speakerphone issues related to audio mode settings.

How do I find the IP address of my phone?

Locating the phone's IP address needed for web interface access.

Why does my phone display the “No Service” message?

Explains the 'No Service' message, often related to incorrect SIP settings.

How do I change my user password?

Instructions for changing the user password via phone UI or Web UI.

How do I restart the IP phone?

Steps to restart the phone using either the IP Phone UI or Aastra Web UI.

How do I lock my phone?

How to lock the phone to prevent unauthorized use.

Limited Warranty

Exclusions

Lists items not covered by the warranty, such as improper installation or abuse.

Warranty Repair Services

Information on obtaining warranty service and contact details.

After Warranty Service

Information on repair and support services offered after the warranty period.

Appendix A - Time Zone Codes

Time Zone Name/Time Zone Code Table

Table listing time zone names and their corresponding codes for phone configuration.

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