To Next PageTo Next PageWhat to do if my Aastra IP Phone shows 'Network Disconnected'?
If your Aastra IP Phone displays a 'Network Disconnected' message, ensure the cables are securely connected to both the phone and the wall jack. After reconnecting, the phone should display 'Network Connected'. If problems persist, especially after network setting changes, a phone restart might be needed. Contact your system or network administrator for assistance.
Why is the speaker on my Aastra Clearspan 6731i IP Phone not working?
If the speaker on your Aastra IP Phone isn't working, it might be set for headset use only. Press the Speaker key again; if the light turns off, it was in headset mode. If the light stays on and you hear a dial tone, you can switch between the speaker and headset using the Speaker key.
Why doesn’t my Aastra Clearspan 6731i ring?
To make your Aastra IP Phone ring, ensure the ringer volume isn't muted. When the phone is idle, press the volume key to adjust the ringer volume.
Why is my Aastra IP Phone handset not working?
If your Aastra IP Phone handset isn't working, check that the handset cord is fully connected to both the phone and the handset. The handset connection is marked with a handset symbol.
Why is my Aastra Clearspan 6731i IP Phone display blank?
To resolve a blank display on your Aastra IP Phone, first, make sure the phone is receiving power. If your network doesn't support inline Power over Ethernet, consider using an Aastra PoE inline power supply to provide local power.
Why is the lamp not coming on when I have a new Voicemail Message on my Aastra Clearspan 6731i IP Phone?
If the message waiting indicator lamp on your Aastra IP Phone isn't lighting up for new voicemail, your phone system or service provider might not offer Visual Message Waiting service. Contact your system administrator.
General| Network | Dual 10/100 Mbps Ethernet ports |
|---|---|
| Protocols | SIP |
| Speakerphone | Full-duplex |
| Weight | 0.8 kg |
| Display | 3-line LCD display |
| Power over Ethernet (PoE) | Yes, IEEE 802.3af |
| Audio | full-duplex speakerphone |
| Headset Port | Yes, RJ9 |
| Programmable Keys | 4 programmable keys |
| Expansion | No |
| Power Supply | Optional AC adapter |
| Codecs | G.711, G.729 |
| Lines | 6 SIP lines |
Details the product's liability, warranty terms, and exclusions.
Describes the phone's keys, buttons, and their basic functions and indicators.
Describes methods for initiating, receiving, and answering phone calls.
Details procedures for transferring calls and setting up conference calls.
Explains Hold, DND, Park, Pickup, Call Forwarding, Call Return, Call Waiting, Directed Call Pickup.
Explains how to view, manage, and use the phone's callers list.
Details how to redial numbers and manage the redial list.
