Aastra Clearspan 6731i - Phone Features; Core Call Management Features

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CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002
CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 49 OF 82
6 Phone Features
6.1 Overview
Features are configured on your phone according to the needs of your organization. The features
are configured on the 4 available programmable keys at the top of the phone.
6.2 Hold
6.2.1 Place a Call on Hold
 You cannot place a call on hold or retrieve a call on hold if you are viewing the Redial List or
Callers List.
 If you have left a call on hold for a pre-defined period of time (if the option is configured on your
system), the system will ring your phone until you answer the call. When you answer, you are
re-connected to the held party.
 With multiple calls on hold, or if your held call information is not on the screen, you can press
or to view the screen that shows information about the calls on hold.
Step
Action
Result
1.
From a connected call:
Press the Hold key.
 The line lamp flashes slowly.
 The MWI lamp on the top of the
phone flashes.
01:05
Call Held
1
6.2.2 Retrieve a Held Call
Only the phone that placed the call on hold can retrieve the call on hold, unless the held call is on a
directory number that appears on more than one phone.
Step
Action
Result
1.
Press the Line key where the call is on
hold.
 The Goodbye key will not retrieve
a held call.
 The Hold key will not retrieve a
held call.
You are reconnected to the call.