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Aastra Clearspan 6757i - User Manual

Aastra Clearspan 6757i
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___________________________________________________________________________________________
CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003
CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 1 OF 116
2811 Internet Blvd
Frisco, Texas 75034-1851
Tel +1 469 365 3000
Tel +1 800 468 3266
www.aastrausa.com
AASTRA® 6757i IP PHONE
2788-003
Firmware Version 3.2.2

Table of Contents

Questions and Answers

  • Y
    ypachecoAug 12, 2025
    What to do if my Aastra Clearspan 6757i displays 'Network Disconnected'?
    • M
      Michael GuerreroAug 12, 2025
      If your Aastra IP Phone displays a 'Network Disconnected' message, first ensure that the cables are firmly connected to both the phone and the wall jack. If the problem persists, it may be due to changes in your phone’s network settings, in which case you may need to restart your phone. Contact your system or network administrator for assistance.
  • D
    dalemitchellAug 16, 2025
    Why is my Aastra IP Phone display blank?
    • M
      Matthew NorrisAug 16, 2025
      If the display on your Aastra IP Phone is blank, ensure that the phone is receiving power. If your network does not provide inline power over Ethernet, you may need to obtain an Aastra PoE (Power over Ethernet) inline power supply.
  • J
    jesus57Aug 20, 2025
    Why doesn't my Aastra Clearspan 6757i IP Phone ring?
    • T
      Tyler FreemanAug 20, 2025
      If your Aastra IP Phone isn't ringing, the ringer volume might be too low or turned off. To adjust the ringer volume, press the volume key when the phone is on-hook and idle.
  • M
    michael40Aug 25, 2025
    Why can’t I get dial tone on my Aastra Clearspan 6757i?
    • D
      dustin78Aug 25, 2025
      If you can't get a dial tone on your Aastra IP Phone, check for any loose connections and ensure that the phone has been installed properly.
  • J
    julia33Aug 27, 2025
    Why is my speaker not working on Aastra Clearspan 6757i?
    • J
      Jorge GravesAug 27, 2025
      If the speaker on your Aastra IP Phone is not working, it's possible that the Set Audio option in the phone’s Options list has been configured for headset use. Press the Speaker key again and check the lamp status.
  • A
    Adam MorganAug 31, 2025
    Why is my handset not working on Aastra Clearspan 6757i?
    • C
      charlesjordanAug 31, 2025
      Check to ensure that the handset cord is fully connected to both the phone and handset.
  • R
    Richard ZhangSep 3, 2025
    What to do if my Aastra Clearspan 6757i displays the “No Service” message?
    • J
      Jason WilliamsSep 3, 2025
      If your Aastra IP Phone displays the “No Service” message, the SIP settings might not be set up correctly. For more information about registering your phone, see your system administrator.
  • M
    Melissa HayesSep 7, 2025
    Why is the lamp not coming on when I have a new Voicemail Message on my Aastra Clearspan 6757i?
    • R
      Russell EspinozaSep 7, 2025
      If the lamp isn't lighting up for new voicemail messages on your Aastra IP Phone, it means your phone system or service provider must provide a Visual Message Waiting service. Contact your system administrator.

Summary

Getting Started Guide

Installation and Setup

Provides guidance on initial phone setup and connection.

Startup Sequence

Describes the phone's boot-up process and initial screens.

6757 i Phone Keys and Functions

Identifies and explains the phone's physical keys and their operations.

Customizing Your Phone

Options List

Outlines the phone's configurable options accessible via the User Interface.

Call Forward Menu Configuration

Details how to set up call forwarding for different scenarios like Always, Busy, No Answer.

Preferences Menu Settings

Explains how to adjust ring tones, tone sets, and display settings.

Time and Date Settings

Guides on setting the phone's time and date manually or via server.

Call Handling Procedures

Placing a Phone Call

Describes various methods for initiating phone calls.

Receiving and Answering Calls

Explains how to answer incoming calls using different methods.

Ending a Phone Call

Provides instructions on how to terminate an active phone call.

Phone Features and Operations

Call Hold Functionality

Explains how to place and retrieve calls on hold.

Do Not Disturb (DND) Feature

Describes how to activate and deactivate the DND feature.

Call Transfer Procedures

Details procedures for both unannounced and announced call transfers.

Speed Dial Configuration

Covers programming and using speed dial entries for quick dialing.

Call Logs and Redial

Callers List Management

Explains how to view, manage, and delete incoming call records.

Redial List Functionality

Covers accessing and managing the list of recently dialed numbers.

Optional Expansion Modules

M670 i Expansion Module

Details the features and layout of the M670i module.

M675 i Expansion Module

Details the features and layout of the M675i module.

Clearspan Feature Access Codes

List of Feature Access Codes

Lists default codes for various Clearspan phone features.

Troubleshooting Common Issues

Network Disconnected Message Solutions

Solutions for issues related to network connectivity problems.

Resolving Blank Display Issues

Steps to resolve issues with a blank phone screen.

Speaker Not Working Troubleshooting

Troubleshooting steps for problems with the speaker function.

No Dial Tone Troubleshooting

Solutions for issues preventing dial tone.

Aastra Clearspan 6757i Specifications

General IconGeneral
Line Keys9
SpeakerphoneFull-duplex
ProtocolsSIP
Power over Ethernet (PoE)802.3af Class 2
Audio CodecsG.711, G.729, G.722
Expansion Module SupportYes, up to 3 modules

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