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Aastra 57i IP Phone User Manual

Aastra 57i IP Phone
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User Guide
Release 2.0
41-001201-00
Rev 01
57i IP Phone

Table of Contents

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Aastra 57i IP Phone Specifications

General IconGeneral
Power over EthernetYes (802.3af)
SpeakerphoneYes
Headset SupportYes
DisplayGraphical LCD
Ethernet Ports2 x 10/100 Mbps
ProtocolsSIP
Power SupplyOptional
CodecsG.711

Summary

Aastra 57i IP Phone User Guide

Software License Agreement

About this Guide

User Guide Documentation

Details related user guides for the Aastra 57i IP Phone, including installation and administration guides.

Introduction to the Aastra 57i IP Phone

57i IP Phone Features

Overview of the key hardware and software features of the Aastra 57i IP Phone.

System Requirements for 57i IP Phone

Lists the necessary environment and network requirements for the Aastra 57i IP Phone.

Installation and Setup Guidance

Guidance on initial phone installation and setup, referencing relevant documentation.

Getting Started

Initial Phone Setup and Startup

Describes the initial setup process and startup screens observed when plugging in the phone.

Network Connectivity Status

Explains the phone's display and status indicators for successful or failed network connections.

Idle Screen Display

Details the default idle screen display and its components, including softkeys.

Customizing Softkeys on the Idle Screen

Explains how configured softkeys appear on the idle screen and the function of the 'More' softkey.

Idle Screen with Voicemail and Handset Pickup Display

Illustrates the idle screen with voicemail indicators and the screen display after lifting the handset.

Softkey Display Scenarios

Shows different softkey configurations on the idle screen, after handset pickup, and after pressing 'More'.

Phone Options and Configuration

Phone Options via IP Phone User Interface

Lists and describes the configurable options accessible through the phone's keypad and UI.

Phone Options via Aastra Web UI

Explains how to access and configure phone settings using the Aastra Web UI.

User Password Management

Using Your Phone Features

Detailed Key Descriptions

Details Line/Call Appearance, Handsfree, Mute, and Navigation keys on the Aastra 57i IP Phone.

Softkey Functionality

Explains the 12 multi-functional softkeys, including their programmable static and state-based functions.

Managing Multiple Line Appearances

Describes how the phone handles multiple line/call appearances and the status indicated by lights.

Softkey Configuration

Understanding Softkey Configuration

Details the 6 top (static) and 6 bottom (state-based) softkeys and their programmable functions.

Configurable Softkey Functions

Lists and describes various softkey functions like Line, Speeddial, DND, BLF, XML, and Sprecode.

State-Based Softkeys Explained

Defines the states (idle, connected, incoming, outgoing, busy) applicable to bottom softkeys.

Configuring Softkeys as Line Appearances

Explains how to configure softkeys to function as line/call appearances, similar to hard keys.

Configuring Softkeys as Speeddials

Details how to set up custom softkeys for speed dial functionality using IP Phone UI and Aastra Web UI.

Configuring 'Do Not Disturb' Softkeys

Explains how to set up a softkey for the 'Do not disturb' (DND) feature using the Aastra Web UI.

Configuring Softkeys for Busy Lamp Field (BLF)

Details how to configure softkeys for BLF to monitor extension status, applicable to Asterisk server.

Configuring Softkeys for BLF List

Explains how to set up a softkey for BLF List, specifically for BroadSoft Broadworks platforms.

Accessing XML Services via Softkeys

Describes how to use softkeys or the Services menu to access custom XML applications.

Configuring Softkeys as Flash Keys

Explains how to set a softkey to generate a flash event when pressed during an active call.

Configuring Softkeys for Sprecode

Describes how to set a softkey to automatically activate specific server services using a sprecode value.

Configuring Softkeys as Services

Details how to configure a softkey to act as a Services key for accessing various features like XML, Callers List, or Voicemail.

Setting the Services Softkey

Step-by-step guide for configuring a softkey to function as the Services key via the Aastra Web UI.

Configuring Softkeys as Directory

Explains how to assign a Directory key function to any softkey on the phone using the Aastra Web UI.

Setting the Directory Softkey

Provides instructions for configuring a softkey to access the phone's Directory List via the Aastra Web UI.

Configuring Softkeys as Callers List

Details how to assign the Callers List function to a softkey on the phone using the Aastra Web UI.

Configuring Softkeys as Intercom Keys

Explains how to configure a softkey for Intercom functionality, enabling connection to remote extensions.

Configuring Softkeys as Empty Keys

Describes how to set a softkey to display a blank entry on the IP phone display.

Deleting Softkey Functions

Step-by-step instructions for deleting a softkey function using the Aastra Web UI.

Restarting Your IP Phone

Restarting Phone via IP Phone UI

Step-by-step guide to restart the phone using its own user interface.

Restarting Phone via Aastra Web UI

Step-by-step guide to restart the phone using the Aastra Web UI.

Making Calls

Making Calls: Dialing Procedures

Explains how to dial numbers directly and how to pre-dial a number before making the call.

Using Handsfree and Headset Modes

Guides on using the handsfree speakerphone and connecting/using a headset with the IP phone.

Using the Redial Feature

Explains how to use the Redial key to redial numbers and access the Redial List.

Using the Mute Function

Describes how to mute the microphone during calls for privacy.

Receiving Calls

Receiving and Handling Incoming Calls

Guides on answering incoming calls via handset, headset, or handsfree, and sending calls to voicemail.

Handling Calls

Handling Calls: Placing Calls on Hold

Explains how to place an active call on hold and the status indicators for held calls.

Transferring Calls

Details blind and consultative transfer methods for redirecting calls to other extensions.

Conferencing Calls

Explains how to set up and manage conference calls with multiple parties.

Picking Up and Ending Calls

Procedures for picking up incoming calls and ending active calls on the IP phone.

Managing Calls

Managing Calls and Contacts

Introduces call management features including Directory List, Callers List, Call Forwarding, Missed Calls, and Voicemail.

Managing Directory Entries

Details on adding, editing, deleting, and arranging entries within the phone's Directory List.

Directory List Management and Access

Explains downloading the Directory List to a PC and accessing it from the phone's Services or Directory key.

Using the Callers List

Describes the Callers List feature, its display, and how to manage incoming call records.

Configuring Call Forwarding

Details how to enable and configure call forwarding globally or per line, including modes and ring counts.

Missed Calls Indicator and Clearing

Explains the missed calls indicator and how to access and clear missed calls from the Callers List.

Managing Voicemail

Describes how to connect to a voicemail server and use the voicemail feature on the IP phone.

Additional Features

Displaying DTMF Digits

Explains how to enable or disable the display of DTMF digits on the IP phone screen during dialing.

Configuring Stuttered Dial Tone

Describes how to enable or disable the stuttered dial tone feature for message waiting indicators.

Configuring Call Waiting Tone

Explains how to enable or disable the call waiting tone that plays when a new call arrives.

Incoming Intercom Calls and Auto-Answer Settings

Details settings for incoming intercom calls, including microphone mute and automatic answering.

Using Redial Key for Last Number Redial

Describes the enhanced redial feature for quickly dialing the last number called.

Configuring Ring Tones and Tone Sets

Explains how to configure distinct ring tones and country-specific tone sets for the IP phone.

Configuring Time and Date Settings

Guides on setting the time, date, time format, and date format on the IP phone.

Locking and Unlocking the Phone

Describes how to lock and unlock the IP phone using the phone UI or Aastra Web UI.

Resetting User Password

Provides instructions for resetting the user password to its factory default via the Aastra Web UI.

Defining an Emergency Dial Plan

Explains how to configure emergency service numbers for quick dialing.

Language Settings

Model 536 and 560 Expansion Modules

Troubleshooting Common Issues

Troubleshooting: Services, IP Address, and Password

Addresses troubleshooting steps for services, finding IP address, 'No Service' messages, and changing user passwords.

Troubleshooting: Restarting the IP Phone

Guidance on how to restart the IP phone and common errors like 'Bad Encrypted Config'.

Limited Warranty Information

Appendix A: Time Zone Codes

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