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Aastra Dialog 4422 IP Office User Manual

Aastra Dialog 4422 IP Office
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Dialog 4422 IP Office
IP Telephone for MD Evolution
User’s Guide

Table of Contents

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Aastra Dialog 4422 IP Office Specifications

General IconGeneral
TypeIP Phone
DisplayLCD
Display Characters20
Navigation KeysYes
HandsfreeYes
Headset PortYes
Message Waiting IndicatorYes
IP ProtocolSIP
SpeakerphoneYes
Weight1.2 kg
ConnectivityEthernet
PowerPoE

Summary

Dialog 4422 IP Office User's Guide

Important User Information

Safety Instructions

Essential safety precautions for operating the telephone equipment.

Disposal of the product

Guidelines for environmentally responsible disposal of electronic products.

Introduction to Your Extension

Dialog 4422 Extension Features

Overview of the key components and functionalities of the Dialog 4422 extension.

Extension LEDs

Explanation of the status indicators on the telephone keys and their meanings.

Display Information

Details on how information is presented on the extension's screen during various operations.

Tones, Voice Announcements, and Ring Tones

Description of the audible signals used by the telephone system.

Logging In and Logging off Your Extension

Signing or Logging on to Your Extension

Step-by-step instructions for accessing the phone system with user credentials.

Locking or Logging off Your Extension

Procedures for securing the extension by logging out or locking it.

Signing or Logging on to a Third Party Set (Free Seating)

How to use another extension to access your profile and services.

SOS Emergency Call

How to make an emergency call from a logged-off or locked extension.

Operations for Incoming Calls

Receiving an Internal Call

How incoming internal calls are presented and identified on the extension.

Receiving an External Call

How incoming external calls are presented and identified on the extension.

Call Pick-Up

How to answer calls ringing on other extensions within the group.

Silent Ringing Function

How to activate a mode that silences the phone's audible ring.

Operations for Outgoing Calls

Manually Dialling a Call

Procedures for making calls by directly dialing numbers.

Calling with Abbreviated Dialling (Speed Dialling)

Using short codes to dial frequently used numbers quickly.

Calling Using Programmable Repertory Keys

How to use dedicated keys for speed dialing saved numbers or services.

Last external number redial

Redialing the last outgoing external call made.

Monitoring Your Internal Calls and Subsequent Services

Automatic Call-Back on Busy Condition

Requesting the system to call back when a busy extension becomes free.

Automatic Call-Back on No-Answer Condition

Requesting the system to call back when an unanswered extension becomes available.

Call with temporary protection

Activating a service to prevent phonic intervention during a call.

Call in Substitution or with Signature

Placing calls using another extension's identity and services.

DTMF End-to-End Dialling

Ending a Call

Discrimination and Routing of External Calls

Operations during a Call

Changing from Handset Only to Loudspeaker Mode

Switching between handset and loudspeaker during an active call.

Changing from Loudspeaker Mode to Handset Only

Switching from loudspeaker back to handset mode for privacy.

Muting during a Conversation

Temporarily disabling the microphone during a call.

Adjusting the Loudspeaker or Handset Listening Volume

Modifying volume levels for handset and loudspeaker during calls.

Enquiry Call during a Conversation

Placing a second call while the first call is on hold.

Refer Back Call Between Two On-Line Parties or Broker’s Call

Call Transfer Between Two Parties

Conference Call with N Participants

Call Hold

Call Parking and Parked Call Retrieving

Call List

Accessing Call List

How to view the history of incoming and outgoing calls.

Calling a party from your extension’s call list

Redialing numbers directly from the call log.

Deleting entries from your extension’s call list

Removing specific entries from the call history.

Call Forwarding Services

Call forward on no-answer condition

Redirecting calls when the extension is not answered within a set time.

Call forward on busy condition

Redirecting calls immediately when the extension is busy.

Immediate call forward

Redirecting all incoming calls to a specified recipient.

Defining a Variable Call Forward

Cancelling a Variable Call Forward

Activating a Call Forward Pre-Defined on the Call-fwd Key

Deactivating a Call Forward Pre-Defined on the Call-fwd Key

Call Forward on Mini-Message or Absence

Follow-Me Service

Call Deflection

Call Forwarding Information

Voice Mail Services

Overview of Voice Mail Services

Introduction to the integrated voice mail system and its capabilities.

Types of Individual Mailboxes

Different modes for managing personal voice mailboxes (answering, recording, assistant).

Call Forwarding to a Voice Mailbox

How to redirect calls to your voice mailbox under various conditions.

Greeting of Parties and Leaving of Messages in Your Voice Mailbox

Internal Notification of Messages Left in Your Mailbox

External Notification of Messages Left in Your Mailbox

Internal Access for Consulting Your Voice Mail

External Access for Consulting Your Voice Mail

Consulting Services and Managing Your Voice Mail

Services available for listening to voice messages

How to navigate and listen to voice messages within the consultation menu.

Automatic Call-Back to the Party Who Left a Message

Additional Personal Assistant Services

Personalisation Services for Your Mailbox

Hunt Group Common Mailbox

Common Mailbox for a Mailing List

Attendants’ Common Mailbox

Integrated Web Server and Unified Messaging

Group Services

Overview of Group Services

Introduction to services designed for teamwork within departments or groups.

Extension Supervision and Associated Services

Hunt Groups

Simplified Call Pick-Up within a Hunt Group

Standby Status within a Hunt Group

Opening/Closing a Hunt Group

Viewing the Number of Calls in an ICD Group Call Waiting Queue

Personal Group Services

Mobile Extension Service

More Features of Your Extension

Appointment Reminder

Setting up the system to provide reminders for meetings or appointments.

Protection against External Calls Being Re-Routed to Attendants

Secret of Identity

Conversation Recording

Account Codes

Physical Programming of Your Extension

Overview of Physical Programming

Customizing the phone's physical settings like ring melody, volume, and display.

Programming Your Extension’s Repertory Keys

Adjusting Your Extension’s Ring Melody and Volume

Adjusting Your Extension’s Loudspeaker and Handset’s Listening Volume

Adjusting the Date and Time Display Format for Your Extension

Adjusting Your Extension’s Screen Contrast

Programming Your Extension’s Services

Program your extension’s Call-fwd key

Assigning call forwarding activation/deactivation to the Call-fwd key.

Manage the user password

Changing or setting the password for accessing services.

The call forward service

Defining variable call forward rules on a case-by-case basis.

The Standby service

Temporarily withdrawing from hunt groups.

The Appointment reminder service

Setting up system reminders for appointments.

The General calls acceptance service

Assisting attendants by accepting general facility calls.

Programming Your Extension’s Variable Call-fwd Key

Programming Your User Password

Attendant-Based Services

General calls acceptance

Attendants controlling their status for processing general facility calls.

Door phone service

Handling calls originating from a door phone system.

Call pick-up for a general calls that are ringing

Answering general facility calls ringing on a common bell.

Call offer or intrusion

Attendants interrupting calls to present urgent ones.

Do not disturb override service

Attendants overriding 'Do Not Disturb' status for urgent calls.

Complete third party call forward service

Attendants programming any call forward type for user accounts.

General Call Acceptance

Answering a Call from a Door Phone

Call Pick-Up for General Calls That Are Ringing

Other Attendant-Based Services

Call offer or intrusion

Attendants interrupting calls to present urgent ones.

Do not disturb override service

Attendants overriding 'Do Not Disturb' status for urgent calls.

Services Reserved for Attendants

Operations for General Calls in Day Mode

How attendants process general facility calls during their work shifts.

Operations for General Calls in Night Mode

Activating Day and Night Services

System General Call Forward

Major System Alarm Message Indication

QSIG-MD Private Network Services

Overview of QSIG-MD Private Network Services

Introduction to how the telephone system integrates into a QSIG-MD private network.

Available QSIG-MD Private Network Services

Non-IP Hand-Over Service

Installing Your Extension

Installing Your Extension’s Telephone Cords

Instructions for connecting network and power cables to the extension.

Installing Your Extension’s Support Feet, and Adjusting the Angle

How to attach and adjust the extension's support feet for optimal positioning.

Installing Your Extension’s Label

How to install or replace the label identifying extension keys.

Miscellaneous Tips for Installing and Maintaining Your Extension

Installing Your Extension on a Wall

Your Extension’s Accessories

Connecting a Headset

How to connect a headset to the extension.

Operation in Headset Mode

IP Declaration and Start-Up of Your Extension

Declaring Your Extension’s IP Network Parameters

Configuring the extension's IP network settings for company IT integration.

Starting up Your Extension’s Services

Quick Reference Guide

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