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Aastra 6755i User Manual

Aastra 6755i
280 pages
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User Guide
6755i IP Phone6755i IP Phone
41-001200-20
Rev 00
Release 2.5

Table of Contents

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Aastra 6755i Specifications

General IconGeneral
TypeDECT telephone
Answering machineNo
SpeakerphoneYes
Phonebook capacity- entries
Voice codecsG.711, G.722, G.729
Dimensions (WxDxH)235 x 208 x 80 mm
Networking featuresFast Ethernet
Security algorithmsHTTPS
Networking standardsIEEE 802.1x
Supported network protocolsIETF SIP, RTCP
Backlight colorWhite
Display resolution144 x 75 pixels
Display number of lines9 lines
Mounting typeDesk
Product colorBlack
Storage temperature (T-T)-50 - 70 °C
Operating temperature (T-T)0 - 50 °C
Operating relative humidity (H-H)20 - 90 %
Power supply type48V
SafetyCAN/CSA C22.2 No. 60950, EN 60950, UL 60950-1
CertificationROHS, WEEE (2002/96/EC), CE
Electromagnetic compatibilityFCC 15 B, ICES-003 B, AS/NZS 3548 B, EN55022 B, CISPR22 B, EN55024, EN61000 4-2, 4-3, 4-4, 4-5, 4-6, 4-8, 4-11
Weight and Dimensions IconWeight and Dimensions
Weight940 g

Summary

About this Guide

Documentation

Lists the available guides for setup, user features, and administration.

Introduction

Phone Features

Details the hardware and core functionalities of the 6755i IP Phone.

Requirements

Lists the necessary environment and network setup for the IP phone.

Installation and Setup

Getting Started

Plugging in and Starting the Phone

Describes the phone's startup sequence and initial screens after connection.

Network Connected/Network Disconnected

Describes the phone's network connection status displays and troubleshooting tips.

Idle Screen

Explains the default Idle screen and the initial configuration of programmable keys.

IP Phone Keys and Key Descriptions

Key Descriptions

Identifies and describes the function of various keys on the IP phone.

Programmable keys

Explains the 6 top programmable keys and their default functions.

Softkeys

Explains the 6 bottom softkeys and their role in call handling.

Methods for Customizing Your Phone

Phone Options via the IP Phone UI

Details how to customize phone settings using the phone's interface.

Using the IP Phone UI

Step-by-step guide to navigating and using the IP phone's user interface.

Phone Options via the Aastra Web UI

Explains how to customize phone options using a web browser interface.

Phone Status

Phone Status via IP Phone UI

Describes how to view phone status details using the IP phone's interface.

Finding Your Phone’s IP Address

Provides steps to locate the phone's IP address required for web UI access.

Phone Status via the Aastra Web UI

Explains how to view phone status information through the Aastra Web UI.

Customizing Your Phone

Ring Tones and Tone Sets

Details how to configure ring tones and tone sets for the phone.

Contrast Level

Explains how to adjust the LCD display's contrast level using the IP phone UI.

Backlight

Describes how to configure the LCD backlight behavior (Off, Auto).

Live Dialpad*

Explains how to enable/disable the Live Dialpad feature for immediate dialing.

Set Audio

Details how to configure audio modes (handset, headset, speakerphone) and mic volume.

Time and Date

Explains how to configure time, date, and their formats on the phone.

Set Time Zone

Guides on selecting the correct time zone for accurate time display.

Daylight Savings Time

Explains how to configure daylight savings settings for the phone.

Set Time Servers

Details how to configure time servers for automatic time synchronization.

Language

Specifying the Language to Use

Explains how to select the display language for the IP phone UI.

User Password

Setting a User Password

Provides steps to set or change the user password for phone security.

Resetting a User Password

Restarting your phone

Phone Lock

Locking/Unlocking a Phone

Details how to lock and unlock the phone to prevent unauthorized use.

Defining an Emergency Dial Plan

Line Keys, Programmable Keys, and Softkeys

Multiple Line and Call Appearances

Describes the behavior and status lights of line/call appearance keys.

Softkeys and Programmable Keys

Explains the 6 top programmable keys and 6 bottom softkeys.

State-Based Softkeys (Bottom Keys only)

Explains how to configure specific states for bottom softkeys.

Line Key

Describes how to configure programmable keys or softkeys as line/call appearance keys.

Speeddial Key

Speeddial Prefix

Explains how to use speeddial with prefixes for long numbers.

Press-and-Hold to Create a Speeddial

Details creating speeddial entries by pressing and holding keys.

Creating a Speeddial Using the Speed Dial Edit Option

Creating a Speeddial Key Using the Sofkeys, Programmable Keys, or Expansion Module Keys

Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI

Editing Speeddial Keys

"Do not Disturb" (DND) Key

Configuring a DND Key

Steps to configure a key for the Do Not Disturb feature using the Aastra Web UI.

Busy Lamp Field (BLF) Key

Configuring a BLF Key

Steps to configure a BLF key using the Aastra Web UI.

BLF List Key

Configuring a BLF List Key

Steps to configure a BLF List key using the Aastra Web UI.

Automatic Call Distribution (ACD) Key (for Sylantro Servers)

Using the ACD Feature on your IP Phone

Guides on how to log into and use ACD queues for call distribution.

Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)

Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers)

Steps to configure a DCP key for intercepting calls on monitored extensions.

Configuring Group Call Pickup (GCP) Key (for Sylantro Servers)

Steps to configure a GCP key for monitoring ring groups for incoming calls.

XML Key

Configuring XML Services

Steps to configure keys to access customized XML applications and services.

Configuring an XML Key

Steps to configure a key to launch XML applications via the Aastra Web UI.

Flash Key

Configuring a Flash Key

Steps to configure a key to generate a flash event when pressed.

Sprecode Key

Configuring a Sprecode Key

Steps to configure a key to activate specific server services using predefined codes.

Park/Pickup Keys

Park/Pickup Static Configuration

Details static configuration for parking and picking up calls via Aastra Web UI.

Park/Pickup Key Configuration

Explains programmable configuration for Park/Pickup keys using Aastra Web UI.

Last Call Return (lcr) Key (Sylantro Servers only)

Configuring a Last Call Return Key

Steps to configure an LCR key for Sylantro servers to redial the last caller.

Call Forward Key

Configuring a Call Forward Key

Steps to configure a key for call forwarding functionality using the Aastra Web UI.

BLF/Xfer

Configuring a BLF/Xfer Key

Steps to configure a BLF/Xfer key using the Aastra Web UI.

Speeddial/Xfer

Configuring a Speeddial/Xfer Key

Steps to configure a Speeddial/Xfer key using the Aastra Web UI.

Speeddial/Conf

Configuring a Speeddial/Conf Key

Steps to configure a Speeddial/Conf key using the Aastra Web UI.

Services Key

Configuring a Services Key

Steps to configure a key to access enhanced features and services via the Aastra Web UI.

Directory Key

Configuring a Directory Key

Steps to configure a key for accessing the phone's directory list using the Aastra Web UI.

Callers List Key

Configuring a Callers List Key

Steps to configure a key for accessing the list of incoming calls using the Aastra Web UI.

Intercom Key

Configuring an Intercom Key

Steps to configure a key for making intercom calls using the Aastra Web UI.

Phone Lock Key

Configuring a Phone Lock Key

Steps to configure a key for locking and unlocking the phone using the Aastra Web UI.

Deleting a Key

Making Calls

Dialing a Number

Explains how to dial a number using the handset, speakerphone, or headset.

Pre-dialing a Number

Details how to dial a number after viewing it on the display before the call is made.

Using Handsfree Speakerphone

Guides on using the handsfree speakerphone for calls, including audio mode settings.

Using a Headset

Instructions for connecting and using a headset with the phone.

Using Intercom

Redial

Accessing the Redial List

Steps to access and use the phone's redial list for recent calls.

Deleting from the Redial List

Instructions for deleting all items from the redial list.

Mute

Receiving Calls

Answering an Incoming Call

Guides on how to answer incoming calls using different phone modes.

Sending an Incoming Call to Voicemail

Explains how to divert an incoming call directly to voicemail.

Handling Calls

Placing a Call on Hold

Details how to place an active call on hold and retrieve it.

Transferring Calls

Explains how to transfer calls using blind or consultative methods.

Conferencing Calls

Explains local and centralized conferencing features.

Using Local Conferencing

Step-by-step guide to creating conference calls using local conferencing.

Joining Two Active Calls in a Single Conference

How to combine two active calls into a single conference call.

Centralized Conferencing (for Sylantro and Broadsoft Servers)

Information on centralized conferencing for specific server types.

Using Centralized Conferencing

Guide to creating conference calls using centralized conferencing.

Ending Calls

Managing Calls

Directory List

Overview of the phone's personal phone book feature.

Accessing Your Directory

Steps to access the phone's directory list.

Adding New Entries to the Directory List

How to add new names, numbers, and labels to the directory.

Editing Entries in the Directory List

Guides on how to modify existing entries in the phone's directory.

Deleting Entries from the Directory List

Procedures for deleting single or multiple entries from the directory.

Saving Entries to the Directory List

How to save call information from display, caller list, or redial list to the directory.

Downloading the Directory List to Your PC

Steps to download the directory list to a PC via the Aastra Web UI.

Accessing the Directory List

How to access the directory list from the phone's Services menu or Directory softkey.

Callers List

Caller’s List Screen Display

Explains the display items and icons used in the Callers List.

Accessing the Callers List

Procedures to access and manage the list of incoming calls.

Editing Entries in the Callers List

Instructions on editing entries in the Callers List, typically for adding prefixes.

Deleting Entries from the Callers List

How to delete individual items or all items from the Callers List.

Downloading the Callers List to Your PC

Steps to download the Callers List to a PC via the Aastra Web UI.

Account Configuration (DND and Call Forwarding)

DND Account-Based Configuration

Explains how to configure Do Not Disturb for specific accounts or all accounts.

Configuring DND Using the Aastra Web UI

Steps to configure DND modes (Account, Phone, Custom) via the Aastra Web UI.

Using DND Modes via the IP Phone UI

How to enable/disable DND using the DND key on the phone.

DND in Custom Mode

Details how to manage DND settings for individual accounts using custom mode.

Call Forward Account-Based Configuration

Explains how to configure call forwarding for accounts or all accounts.

Configuring CFWD Using the Aastra Web UI

Steps to configure Call Forward settings via the Aastra Web UI.

Call Forward Key Mode Parameter

Explains the different modes (Account, Phone, Custom) for Call Forward key behavior.

CFWD in Account Mode

How to configure Call Forward settings for accounts via the IP Phone UI.

CFWD in Custom Mode

Details managing Call Forward settings for accounts using custom mode on the IP Phone UI.

Missed Calls Indicator

Accessing and Clearing Missed Calls.

How to access and clear missed calls from the Callers List.

Voicemail

Using Voicemail

Steps to access and use the voicemail feature on the IP phone.

Additional Features

Star Codes

Information about using star codes for call handling and management features.

Suppress DTMF Playback

How to enable or disable DTMF playback suppression during dialing.

Display DTMF Digits

Explains how to enable or disable the display of dialed DTMF digits on the LCD.

Enable/Disable Call Waiting

How to enable or disable the call waiting feature to reject new calls.

Play Call Waiting Tone

How to enable or disable the playing of a call waiting tone for incoming calls.

Stuttered Dial Tone

How to enable or disable a stuttered dial tone for message waiting indication.

XML Beep Support

How to enable or disable an audible beep for incoming XML applications.

Status Scroll Delay

How to set the time delay between scrolling status messages on the phone.

Incoming Call Interrupts Dialing

Controls whether incoming calls interrupt the dialing process.

Switch UI Focus to Ringing Line

Controls whether the UI focus shifts to a ringing line during an active call.

Preferred Line and Preferred Line Timeout

Explains features for setting a preferred line and timeout for focus switching.

Goodbye Key Cancels Incoming Calls

How the Goodbye key behavior affects incoming calls during an active call.

UPnP Mapping Lines (for remote phones)

How to configure UPnP for mapping lines for remote phone connectivity.

Configuring UPnP Mapping Lines

Steps to configure UPnP mapping lines via the Aastra Web UI.

Incoming Intercom Call Features

Incoming Intercom

Overview of default incoming intercom call behavior and configurable parameters.

Auto-Answer/Play Warning Tone

How to configure automatic answering and warning tones for intercom calls.

Allow Barge In

Controls whether intercom calls can interrupt active calls.

Configuring Incoming Intercom Settings

Steps to configure incoming intercom settings via the Aastra Web UI.

Group RTP Paging (receives RTP streams)

Configuring Group RTP Paging

Steps to configure RTP streaming for receiving paging applications using the Aastra Web UI.

Use LLDP ELIN

Shared Call Appearance (SCA) Call Bridging

Keys States and LED Behavior

Details key states and LED behavior for SCA bridging.

Available Features Enabled by Administrators

Outgoing Intercom Calls

How to make outgoing intercom calls if configured by the Administrator.

Missed Call Summary Subscription

Feature to increment missed calls indicator for redirected calls.

Customizable Callers List Key and Services Key

How Administrators can create custom XML URIs for Callers List and Services.

Autodial (Hotline and Warmline)

Explains autodial features for automatically dialing numbers when off-hook.

Centralized Conferencing

Information on centralized conferencing for specific server types.

Answer and Ignore Softkeys for XML Applications

How to use Answer/Ignore softkeys for incoming calls during XML apps.

XML Softkey for Special Characters in XML Applications

How to create an XML softkey for special characters in XML apps.

Playing a WAV File On Your Phone

How to play WAV audio files streamed via HTTP.

Key Redirection

Conference, Transfer, Redial, Intercom Keys and Voicemail Option

How keys can be redirected to XML scripts for server-provided features.

Options Key

How the Services Menu can be redirected to an XML script via the Options Key.

XML Applications and Off-Hook Interaction

“Hold” Feature Enhancement (for Broadsoft Servers)

Diverting Calls from Your Phone

Display of Call Destination Information

Model M670i and M675i Expansion Modules

Model M670i

Details the features and capabilities of the M670i Expansion Module.

Model M675i

Details the features and capabilities of the M675i Expansion Module.

Using the Expansion Modules

How to use the softkeys and function keys on the M670i and M675i expansion modules.

Troubleshooting Solutions

Why is my display blank?

Troubleshooting steps if the phone's display is blank.

Why is my speakerphone not working?

Troubleshooting steps if the speakerphone is not functioning correctly.

What are services, and how do I use them?

Explains the available services like XML apps, Callers List, Directory, and Voicemail.

How do I find the IP address of my phone?

Instructions on locating the phone's IP address.

Why does my phone display the “No Service” message?

Troubleshooting for the "No Service" message related to SIP settings.

How do I change my user password?

Guides on changing the user password via the IP Phone UI or Aastra Web UI.

Why does my phone display

Explains the "Bad Encrypted Config" error and how to resolve it.

How do I restart the IP phone?

How do I lock my phone?

Limited Warranty

Exclusions

Details the conditions and damages not covered by the product warranty.

Warranty Repair Services

Information on how to obtain warranty repair services and contact details.

Appendix A - Time Zone Codes

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