164 Model 6755i IP Phone User Guide
Handling Calls
Use the following procedure to transfer a call to another extension. Use the following illustration
as a reference.
To transfer a call to another extension
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the Transfer key. You should hear a dial tone as a second line opens up.
3. Press a line/call appearance button followed by the extension number (or the outside
number) to Party 2. This is the Party for which you want to transfer Party 1
4. To complete a "blind" transfer, press the Transfer Key again before the receiving end
answers. To complete a consultive transfer, remain on the line to speak with the Party 2,
before pressing the Transfer Key again to transfer Party 1 to Party 2. To cancel the transfer,
select Cancel on the display screen or press
.
Transferring Two Existing Calls
The 6755i allows you to perform a transfer of a call when there are currently two active calls on
the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is
on hold. You can perform the following to transfer Call A to Call B:
1. Press Xfer key. A new line opens.
2. Press or scroll to the Line where Call B is on hold.
3. Press Xfer key.
Call A is transferred to Call B.
Transfer
Key when handset is
lifted
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