Telephoning
70
Enquiry, Toggling, Transfer and Conference
Enquiry/Toggling by means of the R-Key or Another Call Key
Transferring an Internal/External Call to an Internal Subscriber
You have dialled an internal enquiry call (see the section entitled Enquiry/Toggling by
means of the R-Key or Another Call Key on page 70).
If the called internal subscriber answers, they are connected to the waiting call. If this
call is not accepted within a certain period of time (by default 45 seconds), you are
R During a call, press the R-key (display in the info line) and:
Z Dial the internal or external call number (for manually-seized
trunk calls with the line seizure code digit, e. g.
0, see
page 58).
or:
g Press another call key to place an enquiry call with a team
member.
The original call is put on hold while you are consulting with the
third person.
g To toggle (i.e. switch backwards and forwards between the two
calls), press the key of the held subscriber (the LED of this call key
flashes and the arrow symbol is displayed).
h/T End enquiry/toggling by replacing the handset or pressing the
disconnect key.
g/R Then press the key of the call on hold.
G You are now reconnected to the caller who was on hold.
Gh When the subscriber answers, inform them of the call transfer
and hang up.
h If the other subscriber does not answer or is busy, replace the
handset, the other subscriber is called.
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