Abbott Eterna 16000 - Troubleshooting Charging Issues; Common Charging Problems and Solutions; Temperature Issues During Charging

▪ Refer to the terms and condions for repair or replacement of Abbo Medical▪
neurosmulaon system components as stated in the Limited Warranty card
included in your product documentaon.
Troubleshoong Charging Issues
The following table lists possible charging system problems and possible soluons.
Table 3. Troubleshoong charging issues
Problem Possible Soluon
The charger will not
turn on.
Ensure the power cable is disconnected from the charger.
Ensure the charger has sucient charge.
The charger is not able to
establish or maintain
charging of the generator.
Use light clothing to reduce the distance between the
charger and the surface of the skin as much as possible.
Posion the charger at against your clothing.
Locate the generator under your skin and center the
charger over the top of your generator.
Enable sound on the charger to use audible tones while
aligning the charger over the generator. A series of tones
will indicate that charging has begun.
Avoid sing on or against hard surfaces that may push
the charger out of posion during charging.
Ensure the charger is not plugged into an electrical outlet.
If you do not feel the generator close to your skin, center
the charger over the generator site and move the charger
in small circles unl the charger emits a tone and charging
begins.
If none of the charger icons are illuminated, ensure the
power cable is disconnected and turn the charger o
and on.
The temperature of the
generator becomes
uncomfortable during
charging.
Stop charging unl the discomfort subsides and then
resume charging.
If your clinician has enabled the Charging mode feature,
change the Charging mode to low. See the paent
controller manual for more informaon about this
feature.
Ensure the area around your generator is well venlated.
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