Troubleshooting and FAQs
is chapter describes some problems you may encounter using the Receiver, and possible
solutions to those problems. Also included are frequently asked questions (FAQs), and answers
to those questions.
Troubleshooting
Why can’t I see anything on the TV, or my ScreenBeam Mini 2 keeps rebooting?
•
Make sure the Receiver and all its cables are securely connected as shown in the
diagram.
•
If you’ve connected the wireless keyboard/mouse to the Receiver, make sure the USB
power cable is connected to the provided power adapter, as certain displays may not
supply enough power to properly operate the Receiver.
•
Make sure you have your display’s input switched to the same HDMI port as the
Receiver.
•
Make sure you have completed the setup steps (go to: www.actiontec.com/setupsb) and
the display is set to Duplicate.
I’m not seeing anything on my HDTV screen after powering on the Receiver.
Check the cable connections and make sure the TV Input setting is the same as the HDMI
port to which the Receiver is connected.
After upgrading from Windows 8 to Windows 8.1, I can no longer connect to
the Receiver, or I’m having problems with my connection.
Make sure you’ve followed Intel's instructions aer the upgrade. Refer to Intel’s WiDi website
(go to http://www.actiontec.com/widi81) for more information.
Intel WiDi does not work after upgrading to Windows 8.1 and I can’t connect to
ScreenBeam Mini 2.
Windows 8.1 provides a native Miracast feature. Previous Intel WiDi systems upgraded to
Windows 8.1 must use the Project feature. To connect with the Receiver, go to Charms >
Devices > Project > Add a wireless display > Connect to ScreenBeam Mini 2 receiver.
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