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If your AcuRite product does not operate properly after trying
the troubleshooting steps, visit www.AcuRite.com or call
(877) 221-1252 for assistance.
Problem Possible Solution
Inaccurate
temperature or
humidity
• Make sure both the display and 5-in-1 sensor are
placed away from any heat sources or vents
(see page 10).
• Make sure both units are positioned away from
moisture sources (see page 10).
• Make sure 5-in-1 sensor is mounted at least 1.5 m
(5 ft) off of the ground.
• Calibrate indoor and outdoor temperature and
humidity (see page 20).
No rainfall
• Check to ensure the rain gauge stabilizer (plastic tab)
has been removed from the bottom of the sensor (see
page 7).
• Clear debris, such as leaves, out of the rain collector
funnel and debris screen.
• Calibrate the Rain Gauge (see page 21).
Inaccurate wind
readings
• What is wind reading being compared to? Pro
weather stations are typically mounted at 30 ft (9 m)
high or more. Make sure to compare data using a
sensor positioned at the same mounting height.
• Check location of the sensor. Ensure it’s mounted a
minimum of 5 ft (1.5 m) in the air with no obstructions
around it (within several feet).
• Ensure wind cups are spinning freely. If they hesitate
or stop try lubricating with graphite powder or spray
lubricant.
Display screen
not working
• Check that the batteries are installed correctly.
Batteries may need to be replaced.
• Reset the display by pressing and holding the CLEAR
RECORD / RESET button for 10 seconds, located in
the battery compartment of the display. Date and
time will need to be entered after a reset.
Troubleshooting
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