142
Troubleshooting
Map, Voice, Entering Destinations
Problem Solution
The Startup Confirmation screen is displayed
every time I start the vehicle.
This is normal. The Startup Confirmation screen reminds you and your guest
drivers to always operate the navigation system in a safe manner. The Startup
Confirmation screen goes off after a certain period of time and the top screen of
the last mode is displayed.
The navigation system reboots by itself
(returns to the opening screen).
A reboot can be caused by extreme temperatures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see a
dealer.
How do I specify a destination when an
entered city or street could not be found?
●
Try entering the street first. Some cities are lumped in with a major metro area.
In rural “unverified” areas or new subdivisions, streets may be missing or only
partially numbered.
●
Try selecting the destination directly from the map.
2 Select using Map P. 96
How do I delete Personal Addresses,
Previous Destinations, or the Home Address?
1. Press the SETTINGS button. Select Navigation Settings > Personal Info to
display the types of information.
2. Select the type of address to delete.
2 Address Book P. 25
2 Home Address P. 31
2 Previous Destination P. 33
I cannot hear the navigation system voice. 1. Press the SETTINGS button. Select System Settings > Feedback and check
that Guidance Volume is not set to 0.
2. Select System Settings > Voice Reco. and set Voice Prompt to On.
Why is Call grayed out on the Calculate
Route screen?
Your phone is not paired to Bluetooth® HandsFreeLink® or, if paired, your phone
is in use. See your Owner’s Manual.
The voice control system is having difficulty
recognizing my voice commands.
Check that the vents are not blowing air onto the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking.
2 Voice Recognition P. 23
19 ACURA ILX NAVI-31TX68600.book 142 ページ 2018年8月8日 水曜日 午後2時21分