20 D3V MANUAL [ENGLISH] 21D3V MANUAL [ENGLISH]
8. TROUBLESHOOTING
Should you experience problems with your monitors, for example loss of signal, unwanted
interference or noise, it‘s worth running through the following basic checks before contacting
the team here at ADAM Audio or our local representatives.
The loudspeakers are producing no signal, or only a distorted signal:
→ Press the volume knob twice to select the correct input signal. Adjust the front
panel volume knob and/or source equipment output level so audio can be heard.
→ Consider where the problem is. If all the loudspeakers in your system are exhibiting
the same lack of signal or a distorted signal, it‘s more likely that the problem lies
with the audio source equipment. If, on the other hand, only a single loudspeaker is
affected, the problem could be with that specific loudspeaker, the cable running to it
or something on that specific channel in the signal chain.
→ Check your signal source, connecting the loudspeakers as directly as possible to the
source. Could the fault lie with another component, for example, a mixer or processor
which is in the signal path before the loudspeakers?
→ Check your wiring, cables, and if necessary, exchange them for others that you know
are in good working order. If you only have one pair of audio cables to hand, check if
the fault affects the opposite loudspeaker when you switch the L/R connections at the
D3V end of the cables. If so, the problem is likely to be found in the cable or source
audio. If using the digital/USB-C connection, check the correct output device has
been selected in the source equipment.
The loudspeakers are producing a signal, but it is affected by occasional unwanted noise,
such as buzzing, humming or crackling:
→ Check your wiring, cables, and if necessary, exchange them for others that you know
are in good working order. If you only have one pair of audio cables to hand, check if
the fault affects the opposite loudspeaker when you switch the L/R connections at the
D3V end of the cables. If so, the problem is likely to be found in the cable or source
audio.
→ Check that there are no sources of electromagnetic interference close to the
loudspeakers that could be causing problems, such as mobile phones, wireless
routers, power supplies, electrical motors, heaters, etc.
If none of the above can be identified as the source of the problem, your speakers may require
service. In this case, please contact ADAM Audio or the local representative/distributor
[see
→
www.adam-audio.com for a list].
9. SHIPPING
Please keep your product packaging in case your loudspeakers ever need to be transported.
Without the original packing it is extremely difficult to protect your loudspeakers so that
they can be shipped without damage. ADAM Audio cannot accept responsibility for transit
damages caused by improper packaging.
10. REGUL ATORY DOCUMENTS
Certificates for type approvals, declarations of conformity and environmental statements can
be found on the ADAM Audio D3V product pages at
→
www.adam-audio.com
11. TECHNICAL DATA
→ For detailed technical specifications, see the ADAM Audio D3V product pages at
→
www.adam-audio.com
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